Kendra Wharton Email & Phone Number

Reno, Nevada, United States

Reno, Nevada, United States

Pueblo, Colorado Area

United States

• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Verified vendor accounts by reconciling monthly statements and related transactions.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Maintained relationships with vendors via phone calls, emails and in person communication.
• Provided basic and mid-level end-user troubleshooting and support on Windows systems, Apple iPhone, Android phones
• Ran software updates on Windows systems, as needed.

Pueblo, Colorado Area

• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, and office cleaning
• Reviewed, researched and corrected discrepancies and customer concerns.
• Maintained compliance with fair debt practices and regulatory guidelines.
• Trained new collections representatives on collections processes.

Canon City, Colorado

• Consulted with customers to assess needs and propose optimal Laundry service solutions
• Basic Bookkeeping tasks
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Provided outstanding customer service by quickly and professionally handling issues.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained safety practices at all times to protect personnel and laundry loads.

Fairbanks, Alaska

Day to day operations of running household. Including budgeting, childcare, cleaning and homeschool.

Fairbanks, Alaska

• Provided clerical support to 2 company employees by copying, faxing and filing documents.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Processed job call lists

• Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
• Offered office-wide Animal Control software support and training, including troubleshooting issues and optimizing usage.
• Interacted with customers professionally by phone, email or in-person to provide information.
• Communicated with customers regarding policies and procedures to stay compliant with regulations.
• Answered customer telephone calls promptly and in appropriate manner.
• Completed all point of sale opening and closing procedures, including counting contents of cash register.

Camp Pendleton, California

Computer networking, clerical, leadership