Brad Alexander Email & Phone Number

Bellingham, Washington Area

• Continued maintenance and securing of on-premises datacenters, including premier backup vendor experience and site-to-site replication of virtual and physical workloads.• Azure cloud migration of the majority of Microsoft services, including m365 SharePoint, Teams, and Exchange under e3 licensing, secured with hardware tokens.• Defender cloud for both Servers and Endpoints, plus 3rd party SIEM implementation and monitoring.• Complete Endpoint management with Intune, including mobile devices.• Advanced PowerShell scripting to automate many tasks. Example: integrate HR records to Active Directory and fully auto-provision users across the hybrid environment for both on-prem and cloud applications.

Bellingham, Washington Area

Responsible for the implementation, documentation, maintenance, backup and support of the data center architecture, including full-stack hyperconverged infrastructure products from VMware on open hardware, Microsoft Server and Unix-derivative guest operating systems with high availability requirements.Achievements include staying organized in a complex, secure, and resilient production environment and coordinating with the stakeholders required to maintain it, as well as the analysis and troubleshooting of issues using system monitoring techniques and automation tools that support unattended operations, alerts and activities.• hyper-converged architecture with VMware VSAN and NSX, monitored with Log Insight and Operations Manager.• traditional storage experience with most major vendors on both fibre-channel and iSCSI: Dell, EMC VNX, HP Nimble / Infosight, FreeBSD ZFS (NAS) providing NFS targets.• virtual networking and security with VMware NSX, Checkpoint, Palo Alto.• backup and inter-site replication with Veeam on ReFS block-cloned repositories and vSphere Replication.• change auditing and alerts using Puppet/Foreman.• centralized log aggregation and pattern analysis with CheckMK (Nagios front-end) and ELK / elastic.co.• countless collaborative business development and IT project planning engagements.

Bellingham, Washington Area

As the sole I.T. staff member, I maintained 3 pharmacy locations across the state of Washington and acted in an advisory role for management.• Windows servers (Exchange and SQL) on VMware vSphere hypervisors backing up with Veeam running proprietary pharmaceutical industry software systems, IVR and document management services.• Maintained inter-site connectivity with Cisco network equipment and phone systems.• Managed desktop workstations, intranet, printers and mobile devices providing remote connectivity for the staff.

Billings, Montana Area

Wide-format print production, sign shop, and brand consulting service for small businesses.

Billings, Montana Area

A challenging contractual position in a large network environment:• supported over 40 different applications in multiple departments; the sheer complexity of a network with 1,800 computers on it developed many facets of efficient strategy to my technical skill-set and required excellent cooperation between a large staff.• deployed large groups of PCs at once several times throughout the year supporting multiple versions of Windows. Configured Citrix and Novell gateways on thin clients for easy desktop management using centralized ROM-based images.• learned fast, kept up and was a top performer in a fast-paced environment that could easily leave someone behind.

Billings, Montana Area

Small-business field-dispatch work where I had 10-20 different employers at any given time and diagnosed some very unpredictable computing issues "in the field". Worked with various small businesses and serviced the requests of each client on an individual basis.

Dallas, Tx

Nine months experience in an R&D environment straight out of college before the tech economy went bad.• Supported test hardware for developers of 2nd generation GSM and UMTS 3G core wireless development in a complete wired-to-wireless environment consisting of proprietary Nortel enterprise-class DMS switches, J/K-class Unix servers and specialized rack-mount microcomputers.• provided 1st tier on-call hardware support for Nortel's internal lab, where rigorous testing required high-availability resources be loaded with pre-release software and tortured with synthetic traffic.• wrote technical documentation to support planning of a new baseline hardware specification for the 2nd-to-3rd generation succession program on the DMS-MSC, Nortel's most capable switch offering at the time.• was retained as a favored newcomer so long as management could hold out before 54,000 employees for Nortel were laid off worldwide in the tech meltdown of 2001.