Waheed Abbas Email & Phone Number

Accountable for management of Marketing & Sales activities of company in Corporate sector and manage all matters related to Tenders including tender documentation. - Accountable for day-to-day clients inquiries. - Visiting the clients for new inquires and negotiating the deals.- Handling all tenders related matters including documentation preparation, participation in tender opening etc. - Managing with showroom sales matters and making sure that product quality and design meet the expectations of the customer/client.- Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.- Coordinating with all relevant departments like; designing, production, quality, dispatch etc. to make sure that every project goes smooth and completed within its time frame.- Recovery process follow-up- Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, and trade promotion programs; developing field sales action plans.- Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.- Done market study reviews amongst client support to look for response on sales methods, follow-up techniques and value of after the sales service. - Enhanced customer service stand on client reaction through growth of new policy and procedure.- Helped in progress of new policy and procedure.

Holds Store team and self-accountable to all ChenOne standards of performance and behavior. - Effectively sources, recruits, selects and on-boards all management and store personnel.- Maintains optimal staffing levels to ensure business needs are obtained while promoting associate retention.- Promotes maximum team and individual performance through consistent coaching and feedback. Drives in-store performance management processes.- Partners with Regional Manager to create individual development plans that support performance needs and career growth for self and direct reports.- Leverages 'Division of Responsibility' assignments to appropriately enhance the general management skills of direct reports..- Achieves all store financial, revenue and expense targets.- Monitors daily and weekly sales; analyzes reports to ensure monthly sales budget is achieved.- Leads efforts to reduce in-store shrink activity through Loss Prevention education, awareness and compliance.- Provides feedback to Regional Manager on cost effectiveness and service levels of outside vendors.- Establishes and prioritizes store business goals in partnership with Regional Manager.- Drives store team to achieve all business goals.- Models and manages effective supervision to drive sales while maintaining exceptional customer service and store standards.- Drives maximum associate productivity to achieve desired results and to manage workload.- Reviews and approves associate schedule to ensure maximum sales floor coverage during key business times.- Communicates consumer feedback and in-store trends to Regional Manager to drive growth opportunities.- Identifies and communicates market insights to Regional Manager.- Executes and monitors the customer experience within the store environment using the Regional strategy.- Leads implementation of product placement, marketing and promotional strategies as established by the Region.

Accountable for management of Marketing/Sales, Operational & Technical staff in Lahore, Faisalabad & Gujranwala office. - Accountable for day-to-day clients inquiries. - Visiting the clients for new inquires and negotiating the deals.- Handling operational activities in Lahore and Faisalabad offices.- Working as a bridge between Korean management and local clients.- Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.- Handled needs of high income business accounts through broad follow-up processes. - Recovery process follow-up- Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, and trade promotion programs; developing field sales action plans.- Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.- Done market study reviews amongst client support to look for response on sales methods, follow-up techniques and value of after the sales service. - Enhanced customer service stand on client reaction through growth of new policy and procedure.- Helped in progress of new policy and procedure.My achievements:Started technical services for Gujranwala customers as previously they are not getting day to day services, due to which company repute damaged badly and also customer share in the market.

Accountable for management of 10 staff member in Pakistan office and 02 staff member in Manchester(UK) warehouse. - Accountable for day-to-day business operations. - Handled needs of high income business accounts through broad follow-up processes. - Doing well account maintenance record of 98 percent. - Done market study reviews amongst client support to look for response on sales methods, follow-up techniques and value of after the sales service. - Enhanced customer service stand on client reaction through growth of new policy and procedure.- Accountable for the customer services (International Customers) over phone & through emails: responsibilities included replying customer questions, problem resolving and offering thorough info on current products.- Performed with new customer in advance of new account and execution of new system.- Helped in progress of new policy and procedure.- Dealing with potential buyer and supplier in China & UK.- Innovation of new techniques for expanding business in International Market, especially USA market.

Master Of Business Administration (Mba), Marketing

Cat(Uk), Accounting