Joshua Wheeler Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

• Manage internal and external stakeholders’ relationships, within a matrix organization, to coordinate the implementation and the evolution of student engagement, success, and retention strategies and services for.
• Served as a professional consultant for internal Noodle team members and external graduate programs on student affairs, student engagement, and the overall student experience in a university and online university.
• Directed and managed projects across multiple campuses to ensure identified goals were met, tangible items were created, and all team members were informed of progress toward completion.
• Served as interim Salesforce Lead for the Student Support and Engagement team tasked with identifying future use cases, immediate user improvements, and working with the product team to prioritize the team’s product.
• Used Salesforce to track student information, support coach touchpoints, and identify at-risk students.
• Supervised three student support coaches focused on continual retention and enrollment management.

Charlotte, NC

• Implemented year-round orientation programming as well as supported fellow staff members in campus-wide involvement programming.
• Managed $110,000 budget
• Revamp of the orientation program
• Trained 15 orientation leaders through the teaching of a semester-long course focused on communication, leadership, and diversity.
• Organized and facilitated two-week job focused training for 15 orientation leaders. Training focused on understanding daily work responsibilities, group facilitation, diversity and customer service.

Charlotte, North Carolina Area

• Managed the daily operations of a 500 person residence hall including facilities, resident concerns, and student development.
• Served in an on-call emergency response rotation responding to after-hours questions and emergencies for 14 residential buildings
• Supervised and mentored ten residence assistants
• Served on the central Resident Assistant training committee which created training focused on job responsibilities, communication, leadership, diversity, and emergency response.

Orlando, Florida Area

• Coordinated and organized the efforts of over thirty campus partners to organize and assess orientations for incoming students and families. Facilitated and managed the daily operations of 35 orientation sessions.
• Project managed and modernized the online virtual orientation program by synchronizing efforts between five regional campus directors, Center of Distributed Learning, and multimedia stakeholders.
• Managed the development and implementation of an office-wide assessment, data collection, and impact reporting process.
• Expanded a six-year relationship between First Year Experience and the office of Assessment and Planning, resulting in the creation of new assessment tools to collect more robust data on incoming students.
• Initiated the use of mobile app tool Guidebook to develop KnightGuide for 27,000 annual users, which provided orientation guests access to presentations, assessments, and campus information.
• Managed all design print timelines and utilized Adobe Creative Suite to create all internal print materials for the office of the First-Year Experience, including student and family handbooks, t-shirts, flyers, logos.

Orlando, Florida Area

Coordinated and organized the efforts of over thirty campus partners to organize and assess orientations for incoming students and families. Facilitated and managed the daily operations of 35 orientation sessions annually, serving over 16,000 students and 9,000 family members. -Redesigned and modernized the online virtual orientation program by.

Masters, Higher Education And Student Affairs

Activities and Societies: Student Personal Association (SPA)- PresidentWorked for the office of Sexual Health and Violence Prevention with.

Bachelors Of Science, Marketing

Activities and Societies: Sigma Nu

Associate'S Degree