Michael Wheelock

Michael Wheelock Email and Phone Number

Driving Bottom-Line Growth: Empowering Pest Control, Lawn & Landscaping, and Home Service Companies to Transform Customer Communications and Maximize Revenue @ Affiliated Technology Solutions
edison, new jersey, united states
Michael Wheelock's Location
Denton, Texas, United States, United States
Michael Wheelock's Contact Details

Michael Wheelock personal email

n/a
About Michael Wheelock

Crafting a career centered around helping service companies optimize customer communications, I focus on empowering pest control, landscaping, HVAC, and plumbing businesses to strengthen their operations. By improving how they interact with customers, I help them streamline communications, boost client satisfaction, and increase employee productivity. Through enhanced prospect engagement, issue identification, and custom communication solutions, I provide businesses with the tools to break through noise, improve lead generation, and offer seamless customer support—all crucial elements in today’s competitive service industries.With a foundation built in strategic roles at large corporations like SBC, where I worked across multiple divisions to enhance bottom-line results, I bring deep expertise in both leadership and technology solutions. My experience spans outside technician management, sales leadership, and developing growth strategies for companies with $800 million in revenue. Now, my focus is on applying this knowledge to help companies in pest control, land and landscape, HVAC, and plumbing sectors leverage innovative communication platforms to enhance their operations and drive sustainable, long-term growth.

Michael Wheelock's Current Company Details
Affiliated Technology Solutions

Affiliated Technology Solutions

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Driving Bottom-Line Growth: Empowering Pest Control, Lawn & Landscaping, and Home Service Companies to Transform Customer Communications and Maximize Revenue
edison, new jersey, united states
Website:
affiliatedtech.com
Employees:
28
Michael Wheelock Work Experience Details
  • Affiliated Technology Solutions
    Sales Engineer
    Affiliated Technology Solutions Feb 2023 - Present
    Serving as a customer advocate and sales lead, specializing in the deployment of phone, text, cellular, and contact centers. My goal is to help businesses improve their customer communication strategies by integrating voice and SMS communications in their main business software. As a customer advocate, I focus on advanced solutions like social media scoring and AI-driven insights to enhance customer retention and identify areas for improvement, such as dissatisfied customers or missed sales opportunities.With my expertise in leveraging technology, I help businesses strengthen their relationships with customers while boosting their overall bottom line.
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  • Modas Systems
    Vice President Of Sales
    Modas Systems Aug 2022 - Feb 2023
    Dallas-Fort Worth Metroplex
    I played a pivotal role in supporting sales partners, leading marketing campaigns, and driving initiatives like the rollout of zero-cost EV charging solutions for businesses. Additionally I launched a digital marketing solution that required zero customer investment and proactively generated revenue for retail locations. I also focused on selling a broad portfolio of cutting-edge products, including SD WAN solutions, business surveillance systems, and VoIP. In addition to sales efforts, I contributed to the company’s content strategy by creating blog posts that highlighted the value of our solutions, further enhancing brand awareness and lead generation. My approach ensured clients received tailored solutions that addressed their specific needs, aligning our offerings with their business objectives.During my time with the company, I consistently outperformed targets, generating revenue that was multiple times my salary. My success was driven by a deep understanding of client pain points, a focus on personalized solutions, and collaboration with partners. The marketing efforts I spearheaded were instrumental in fostering long-term business relationships and expanding market reach. Despite my successes, I ultimately left Modas Systems due to funding issues, though I am proud of the contributions I made to both our sales and marketing efforts in a competitive environment.
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  • Tango Networks
    Director Of Solution Architecture
    Tango Networks Apr 2017 - Aug 2022
    Frisco, Texas
    The mission of Tango Networks, Inc. is to enable mobile-first enterprises with innovative and simple communication solutions.Primary role as US lead Channel Account Director leading partners from recruitment, onboarding, and revenue. Supported growth from two partners to over 15 partners in the United States theatre. Built direct relationships with major industry manufacturers including Cisco and netsapiens. Obtained Cisco product certification for 3rd Party integration and app store listing. Created a 6-week sales training program designed to help UCaaS reps transition from price-based to needs-based selling. Sessions include qualifying opportunities, identifying needs, overcoming objections, and closing the deal. This resulted in a 300% increase in sales quarter over quarter. Primary Salesforce.com administrator building custom objects and fields, reports and dashboards, automated workflows, Learning Management System, and integrations into Atlassian/Confluence/Jira using Google Sheets.Formulated and wrote numerous blogs for website:"See Links"Created direct sales and partner Learning Management Systems including "See Links"
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  • Convergeone
    Midmarkets Sales Lead
    Convergeone Oct 2012 - Feb 2017
    Plano, Tx
    Promoted from National Account Manager to position. Tasked to create a business within a business to tap new markets for the company. Able to grow business organically without hiring new sales force or increasing company costs.Increase business across 60 account reps by 256%, year over year, for product line through education, incentives, and creating solutions. Provided multimillion dollar designs, scopes of work, customer demos, and executive presentations.Directly Managed a group of presales engineers and managed post sales implementation teams. Served as executive escalation point on post sales implementation issues.Mentor to new hire junior account managers.Managed multi-million dollar revenue stream
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  • Nacr
    National Account Manager
    Nacr Dec 2005 - Oct 2012
    By building a tight relationship with customers and prospects , I have helped achieve corporate goals through creativity and mutual loyalty. Advocating and implementing solutions that create heros through premise and cloud based solutions. Specializes in Mid Market and complex call center solutions that affect bottom line growth in a positive way for customers. Top managed services champion
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  • Sbc
    Leadership Development Program
    Sbc Sep 2001 - Dec 2005
    Call Center leader and rising star. Rotated to new and challenging assignments throughout to ensure continued challeges. Managed unionized employees ranging from inside sales to outside installation and repair. Served as chief of staff and reporting specialist. Consistent president's club winner
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  • Mitsubishi Heavy Industries
    Temporary
    Mitsubishi Heavy Industries 1998 - 1999
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Michael Wheelock Skills

Managed Services Unified Communications Telecommunications Call Centers Voip Crm Telephony Strategy Sip Trunking Avaya Cloud Computing Solution Selling Ip Wireless Sip Mpls Data Center Video Conferencing Ivr Call Center Lan Wan Voice Over Ip Sales Management Sales Troubleshooting Avaya Technologies Contact Centers Sales Engineering Voice And Data Convergence Voice Mail Direct Sales Customer Relationship Management Professional Services Management Channel Partners Account Management Avaya Products Multiprotocol Label Switching Session Initiation Protocol Salesforce.com Strategic Partnerships Saas Salesforce.com Administration Salesforce Training Salesforce Sales Cloud Salesforce Lightning Channel Sales Pre Sales

Michael Wheelock Education Details

Frequently Asked Questions about Michael Wheelock

What company does Michael Wheelock work for?

Michael Wheelock works for Affiliated Technology Solutions

What is Michael Wheelock's role at the current company?

Michael Wheelock's current role is Driving Bottom-Line Growth: Empowering Pest Control, Lawn & Landscaping, and Home Service Companies to Transform Customer Communications and Maximize Revenue.

What is Michael Wheelock's email address?

Michael Wheelock's email address is mw****@****acr.com

What is Michael Wheelock's direct phone number?

Michael Wheelock's direct phone number is +197254*****

What schools did Michael Wheelock attend?

Michael Wheelock attended Texas Tech University, Texas Tech University, James L Collins Catholic School.

What skills is Michael Wheelock known for?

Michael Wheelock has skills like Managed Services, Unified Communications, Telecommunications, Call Centers, Voip, Crm, Telephony, Strategy, Sip Trunking, Avaya, Cloud Computing, Solution Selling.

Who are Michael Wheelock's colleagues?

Michael Wheelock's colleagues are Robert Oswald, Katie Dykstra, Keith Gibian, George Brice, David A. Pereira, Marilyn Herman, Christopher J. Chermer.

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