It Manager
Directed the design, procurement, implementation and life cycle maintenance of a global computing infrastructure that supported production, foreign exchange electronic trading, and back-office systems.• Advanced corporate goals by successfully providing project management for 250+ engineering and infrastructure initiatives for FXDD’s office(s) and production trading environments. Managed a team of System Administrators.• Delivered an average discount of 35% on ~$25M in contracts by negotiating the business and legal terms of 75+ vendor/partner product and service agreements. Oversaw $7.6M in annualized technology expenditures.• Responsibility for all aspects of IT vendor management from product & service analysis, bid process, selection, and C-Level business case presentation/cost justification to implementation, billing, contract compliance and renewals.• Expanded infrastructure by building 5 progressively larger and more mission-critical production datacenters and disaster recovery sites including AWS integration. Enabled construction of a $14M, state-of-the-art office environment at 7 World Trade Center by serving as an integral member of the build committee.• Managed the design and implementation of a comprehensive, layered security posture to shield, protect, monitor and remediate both external and internal threats. Functioned as the primary administrator for security operations.• Enhanced internal capabilities by creating, implementing and managing the FXDD Technical Support department and Help Desk comprised of 3-6 Technical Support Representatives who supported more than 500K external clients and 250 internal users/consultants. Personally functioned as TIER 3 escalation support. • Unified IT environment by creating, updating, and administering official policies and procedures to ensure compliance with and internal auditing of SOCII Type 2, MFSA regulations, and BDO annual financial audit testing.