Successful, goal-oriented Information Technology Manager with 18 years of experience directing mission-critical corporate technology initiatives. Proven ability to understand the “big picture” by melding business and technology requirements into efficient, cost effective solutions. Areas of Expertise:– Technical Support/Helpdesk Management– System and Security Administration– Procurement, Vendor Management & Contract Negotiations – Problem Resolution – Communication & Presentations – Audits & Compliance I am an accomplished endurance athlete: https://www.athlinks.com/athletes/106810085, an Ironman Lake Placid 140.6 Finisher and 3x Marathon Finisher. I swim, bike and/or run at least one hour every day. Training and racing makes me tough, resilient and passionate. Qualities that carry over into every aspect of my life.
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It ManagerFxdd Nov 2006 - May 2024Jersey City, New Jersey, United StatesDirected the design, procurement, implementation and life cycle maintenance of a global computing infrastructure that supported production, foreign exchange electronic trading, and back-office systems.• Advanced corporate goals by successfully providing project management for 250+ engineering and infrastructure initiatives for FXDD’s office(s) and production trading environments. Managed a team of System Administrators.• Delivered an average discount of 35% on ~$25M in contracts by negotiating the business and legal terms of 75+ vendor/partner product and service agreements. Oversaw $7.6M in annualized technology expenditures.• Responsibility for all aspects of IT vendor management from product & service analysis, bid process, selection, and C-Level business case presentation/cost justification to implementation, billing, contract compliance and renewals.• Expanded infrastructure by building 5 progressively larger and more mission-critical production datacenters and disaster recovery sites including AWS integration. Enabled construction of a $14M, state-of-the-art office environment at 7 World Trade Center by serving as an integral member of the build committee.• Managed the design and implementation of a comprehensive, layered security posture to shield, protect, monitor and remediate both external and internal threats. Functioned as the primary administrator for security operations.• Enhanced internal capabilities by creating, implementing and managing the FXDD Technical Support department and Help Desk comprised of 3-6 Technical Support Representatives who supported more than 500K external clients and 250 internal users/consultants. Personally functioned as TIER 3 escalation support. • Unified IT environment by creating, updating, and administering official policies and procedures to ensure compliance with and internal auditing of SOCII Type 2, MFSA regulations, and BDO annual financial audit testing. -
Owner/PresidentJ&J Storage Solutions, Llc. May 2002 - Jan 2007Roseland, New Jersey, United StatesFounded and guided two IT businesses, including a 24x7 computer/network support service for residential and small business clients. Created and executed marketing, advertising, and networking campaigns. • Generated $100K+ in annual revenue by building client list, customer database, and office. • Operated AndrewThePCGuy.com by providing the following services: - Operating system and software application installation, configuration, and optimization. - Home networking (wired and wireless) for multiple computers, devices, and internet connectivity. - PC health checks, including hardware/software clean up, maintenance, repair, and upgrades. - Security audits and threat remediation. • Sold data storage and protection solutions to medium and large enterprises, and government agencies by serving as an independent sales agent of USI Corporation and Adexis from April 2005 to October 2006.
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Backup Express Account Executive/Sales EngineerSyncsort (Data Protection Division) Is Now Catalogic Software Mar 2003 - Mar 2005Woodcliff Lake, New Jersey, United StatesFunctioned as a manufacturer’s representative for enterprise backup software and professional services. Directed business development and territory management within Wisconsin and Illinois. • Ranked #1 out of 20 corporate salespeople in 2004 by delivering 154% of quota. • Closed company’s largest software sale in 2004. • Solidified Backup Express’ market position by training channel partners on the product’s features and benefits. • Built client base by planning, organizing, and executing local backup and disaster recovery seminars for prospects, channel partners, and existing customers.
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Director - Global DevelopmentGlobal Crossing Telecommunications, Inc Mar 2001 - Apr 2002New York, New York, United StatesMentored, developed, and supervised a team of 7 account managers responsible for cultivating and closing telecommunications sales within multinational accounts. Utilized relationship building and value-added, solution oriented, consulting techniques. • Delivered instruction in the creation of corporate overviews and value proposition presentations, customized technology, and product proposals, as well as major RFI/P responses. • Stabilized telecommunication team sales and customer service in New York City by providing leadership and guidance in the aftermath of 9/11. • Generated new and add-on sales by creating and executing marketing strategies. • Raised staff knowledge by providing basic through advanced training in sales prospecting, qualification and closing. -
Engagement Manager - Networking Professional ServicesAt&T Mar 2000 - Mar 2001Florham Park, New Jersey, United StatesConsulted with multinational and Fortune 500 firms to provide customized and prepackaged consulting engagements that assessed, engineered, procured, and deployed networking solutions. • Acted as primary interface with third-party vendors. • Identified and managed all project resources. • Met client needs by creating customized service offers when standard product suite did not match requirements. • Determined pricing/profitability of engagements by performing appropriate cost, margin, and risk analysis. -
Senior Data Networking Account Executive - Global MarketsAt&T Jan 1995 - Mar 2000New York, New York, United StatesDirected individual sales and customer service efforts to strengthen existing account relationships, generate new business opportunities, and grow revenue within an account module comprised of Global 500 corporations. • Program managed all aspects of wide area network (WAN) implementation, additions, and changes. • Achieved double-digit percentage growth in an AT&T data revenue base for an account module with aggregated annual billing of $2.5M to $10M. • Standardized organizational knowledge by creating orientation programs and training curriculum for sales staff that was adopted by the corporate office for new hire and new-to-title training. Mentored 5 employees. • Named “Gold Club Member” three times by annually delivering 100%+ of quota.
Andrew Wheeler Education Details
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Economics
Frequently Asked Questions about Andrew Wheeler
What is Andrew Wheeler's role at the current company?
Andrew Wheeler's current role is IT Manager | Technical Support and Helpdesk Manager | 365 Administrator | Security Specialist | Endurance Athlete.
What schools did Andrew Wheeler attend?
Andrew Wheeler attended Boston University.
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