Chirag Gupta Email & Phone Number

Dubai, Ae

San Francisco, California, Us

San Francisco, California, Us

- Leading product strategy and roadmap from the company- Connecting with customers/users across the globe to identify the core pain points and problems worth solving- Leading product partnerships and integrations with other players in the ecosystem

Seattle, Wa, Us

- Explored and executed cross-sell opportunities for Flight shoppers, globally- Led pre-purchase hotel attach feature for one-way flight customers, bringing in substantial revenue for Flights line of business

Seattle, Wa, Us

- Managed the car rental shopping experience for Expedia customers across the globe- Launched pre-paid car rentals brining in incremental revenues for the line of business

Antkraft Innovations is building mobile communication platform for connecting business and consumers 24*7.Leading couple of products;1) Customer engagement and retention tool for businesses in Health and Fitness sector2) Recruitment platform which simplifies recruitment for employers by connecting them with job seekers that are just relevant for their vacant positions.

Singapore, Sg

Responsible for the overall customer experience of SuperReceptionist, cloud telephony driven product for SMBs with over 4000+ customers.Supervised and drove the product roadmap.Co-ordinated with the sales, marketing and technical team to ensure smooth product development keeping all the stakeholders in mind.Created training plans for sales and marketing teams to bridge the gap in their understanding of the product.Planned and rolled out a mobile application to let them manage their call flows and business from their phones and.

Varied responsibilities including Brand development, web site traffic growth, web site UI, Business Development, Sales strategy ,Affiliate partnership, Operations.As a Part of the Founding team, instrumental in conceptualizing the complete business model and product offering.Significant contribution in product design and UI, designing the key business features along with the business logic.Responsible for business development and for bringing corporate clients on board.Creation of online and offline marketing strategies for traffic generation, customer acquisition and brand building activities.Driving affiliate sales and setting up contracts with the top leading brands.

Gurgaon, Haryana, In

Reported directly to the Country Head, Ad Networks (India)Recommended a separate Facebook division focusing on SMBs using customer profiling and segmentationIndependently analyzed the sales data and identified client dropout issue as a significant cause for loss of business. Formulated an action plan to acquire lost clients and achieved a significant increase of 20% in client retentionInstrumental in revamping the Facebook business of the company; recommended a commission based pricing modelCreated reports to analyze the demand and supply gap; maximized inventory returns by optimizing CPM/CPC/CPL mix

Worked on Package Implementation, Oracle Siebel Customer Relationship Management [CRM].Analyzed Functional design specifications leading health benefits and insurance company headquartered in USA.Supported data integration and conversion activities, system configuration and performance testing activities.

Toronto, On, Ca