Stephanie Julius Email & Phone Number

San Francisco Bay Area

Greater Atlanta Area

• Manage a team of 6 Project Administrators and 13 Project Managers, and oversee operations in 4 states with over $2 million worth of ongoing construction projects each month• Consistently meet and exceed company sales and gross profit margin goals by setting attainable objectives for my employees and making sure my team stays motivated, educated and inspired• Develop and integrate operational processes to streamline operations and optimize productivity, profit and client retention• Maintain existing and build new accounts with key banks and investor clients, including negotiating pricing and contracts, and ensuring that the highest level of service is delivered consistently• Collaborate directly with C-level executives to manage the Military Donations Account, a nationwide program which I built from a side project into multiple lucrative client accounts with projects in over 20 states; work with banks and non-profit organizations to repair and donate homes to veterans and their families• Run reports daily, and use pivot tables to analyze data and identify trends; adjust internal operations as needed• Handle any escalated client or employee issues, and approve all major proposals and bids before submission to clients in order to maintain bottom line while keeping clients fully satisfied

Greater Atlanta Area

• Processed bid requests, bids, approvals, paperwork, pictures and invoices for 20+ key clients, and forged sustainable relationships with every client while providing individualized customer service to each• Took ownership of the Military Donations Account to build and sustain extremely valuable relationships with Military Warriors Support Foundation and Bank of America• Worked effectively with 4 different teams, each under different management, and learned to operate successfully with all clients and Project Managers in the company• Proved myself to be a leader and an invaluable asset to the company, and earned a promotion in less than 2 years, ahead of people with significantly more experience than myself• Won the Associate of the Month award in October 2013, out of all 200+ employees at 7 different companies in the running

Greater Atlanta Area

• Provided administrative support to the executive team• • Changed the trustee on numerous Grantor and Rabbi Trusts by creating amendments, communicating with banks, obtaining all necessary signatures and information, and maintaining a meticulous organizational system• Edited all trust agreements and other documents to eliminate any grammatical or formatting errors• Remained self-motivated and driven to maintain Project Manager position from home without supervision while simultaneously working 40+ hours a week at Hillstone Restaurant Group

Greater Atlanta Area

• Trained and managed front of house staff, and created weekly employee schedules• Maintained strong relationships with guests and local hotels to build business• Upheld high-end customer service, and dealt with escalated guest controversies and concerns daily

Greater Seattle Area

• Provided excellent high end customer service in a fast-paced retail environment• Educated customers about the quality of the clothing and accessories, and stayed well informed about the brand in order to increase sales• Used my creativity and love of fashion to sell merchandise and maintain relationships with my customers

Bachelor’S Degree, English Language And Literature, General

Education record