Whit Stewart Email & Phone Number

Raleigh, Nc, Us

Fortinet Suite - Fortigate, Fortiswitch, FortiAP, FortiAnalyzer, FortiAuthenticator, FortiNACEnterprise networking concepts - SDWAN, OSPF, VPN tunnels, configuring firewall rules for communication across VLANs worldwideEnterprise switching hardware - Cisco, Aruba, Mellanox/Nvidia Manage and deploy server hosts and virtual servers using VMWare ESXi and vSphere Virtual desktop delivery via Citrix WorkspaceEnterprise storage management from brands including… Show more Fortinet Suite - Fortigate, Fortiswitch, FortiAP, FortiAnalyzer, FortiAuthenticator, FortiNACEnterprise networking concepts - SDWAN, OSPF, VPN tunnels, configuring firewall rules for communication across VLANs worldwideEnterprise switching hardware - Cisco, Aruba, Mellanox/Nvidia Manage and deploy server hosts and virtual servers using VMWare ESXi and vSphere Virtual desktop delivery via Citrix WorkspaceEnterprise storage management from brands including Netapp, HP Nimble, Nexsan, and QNAPApp deployment, account audits, investigations of suspicious user activity, in Microsoft M365/EntraMaintain workstation security with Crowdstrike Falcon and Arctic WolfDeliver phishing tests and user training with Knowbe4 Show less

●Manage and maintain entire company IT infrastructure across five office locations in three states, including wired and wireless networks, servers, security cameras, Active Directory, Outlook email system, network firewalls, network printers, end user phones, workstations, and other hardware and software●Troubleshoot issues across the system including hardware failures, network connectivity issues, new hardware setup, new software installation, etc●Perform cybersecurity audits and… Show more ●Manage and maintain entire company IT infrastructure across five office locations in three states, including wired and wireless networks, servers, security cameras, Active Directory, Outlook email system, network firewalls, network printers, end user phones, workstations, and other hardware and software●Troubleshoot issues across the system including hardware failures, network connectivity issues, new hardware setup, new software installation, etc●Perform cybersecurity audits and penetration testing on system and network infrastructure●Create and execute network cable installation plans for new offices and workspaces●Interact with 100+ coworkers via in-person, phone, and email to resolve hardware- and software-related issues and recommend IT solutions to departmental problems●Maintain server integrity, schedule backups and install security and performance patches and upgrades●Ensure security certificates for all company web-facing programs and websites are up to date and correctly registered●Draft comprehensive IT policy to ensure company is up-to-date on best IT and security practices, to confirm system security and worker productivity●Repair and replace hardware on user computers, including screens, hard drives, RAM, fans, SSD upgrades, etc●Create and maintain documentation on best IT practices and procedures for the IT dept●Create and manage user accounts, and control access to shared drives using Active Directory and Group Policy●Interface with upper management to plan and implement IT solutions to department- and company-wide issues Show less

West Virginia

-Utilize SQL and database knowledge to create reports and dashboards relating to scholarship awarding and student data analysis to assist Financial Services staff with data for strategic planning and analysis.-Maintenance the Academic Works scholarship matching system and the corresponding Argos tools that support the system-Create and/or automate processes to improve the effectiveness and efficiency of all offices within the Student Financial Support & Services division-Aid in the… Show more -Utilize SQL and database knowledge to create reports and dashboards relating to scholarship awarding and student data analysis to assist Financial Services staff with data for strategic planning and analysis.-Maintenance the Academic Works scholarship matching system and the corresponding Argos tools that support the system-Create and/or automate processes to improve the effectiveness and efficiency of all offices within the Student Financial Support & Services division-Aid in the development and/or maintenance of Banner setups for communication, SAP, budgeting, packaging, billing, collections-Seated on Cybersecurity subcommittee to ensure data security and integrity practices are compliant with state and federal regulations-Respond, research, and resolve technical processing issues/concerns brought forth by both end users and other technical staff-Develop and deploy information technology projects critical to the advancement of the University’s mission to recruit a high-quality student population-Perform testing, verification, and validation for internal custom code and vendor software releases, patches, and add-ons Show less

-Organize projects and initiatives to increase productivity and workflow within the TAC-Organize and direct special events to increase campus awareness of IT services

-Manage the "Digital Makerspace" - An interactive multimedia space for students and faculty to experience 3D printing and Virtual Reality-Set up and maintain Virtual Reality hardware including headsets and remotes-Edit, troubleshoot, and print 3D files sent in by clients

-Perform diagnostic tests to solve computer hardware issues-Perform hardware troubleshooting and repairs on a variety of devices including Mac and Windows laptops and desktops-Perform Operating System reloads and installations on Mac and Windows computers-Perform data recovery and backups on clients' hard drives-Install new hardware in clients' computers

Wilmington, North Carolina Area

-Utilize customer service skills and technical knowledge to assist 17,000 clients via phone, email, and in-person to solve technological issues-Provide primary support with a variety of platforms including: Windows, Mac OS, and mobile phone operating systems-Assist clients with a multitude of different services including: BlackBoard, Office365, UNCW Web Applications, Device Registration, Browser Configurations, Network Settings, Canvas

Gastonia, North Carolina

-Troubleshot and fixed internet connection problems on a variety of devices including iPhone, Mac, and Windows systems-Created plans for implementing new technology into the workplace, including online work order system and information kiosks-Installed and configured devices such as Windows PC’s, Smart TV’s, printers, and scanners-Participated in testing and upgrading of the facility’s fire safety system-Locked down Windows laptops for use with secure software such as… Show more -Troubleshot and fixed internet connection problems on a variety of devices including iPhone, Mac, and Windows systems-Created plans for implementing new technology into the workplace, including online work order system and information kiosks-Installed and configured devices such as Windows PC’s, Smart TV’s, printers, and scanners-Participated in testing and upgrading of the facility’s fire safety system-Locked down Windows laptops for use with secure software such as prescription management programs Show less

Gastonia, North Carolina

-Cloned hard drives, built and cloned desktop and laptop computers-Replaced defective end user hardware and configured new hardware-Racked and de-racked servers and network switches-Created PowerShell batch files to configure MS Exchange mailboxes for ActiveSync-Installed and configured hardware such as servers and network switches-Troubleshot fiber connections between various city facilities such as CIty Hall and the Police Department