Tim White
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Tim White Email & Phone Number

Head of IT Operations at Isoton
Location: Aldinga Beach, South Australia, Australia 8 work roles 5 schools
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Current company
Role
Head of IT Operations
Location
Aldinga Beach, South Australia, Australia
Company size

Who is Tim White? Overview

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Quick answer

Tim White is listed as Head of IT Operations at Isoton, a company with 49 employees, based in Aldinga Beach, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Tim White.

Tim White previously worked as General Manager Service Delivery at Frisk and System Support Manager at Tpg Telecom. Tim White holds Sace from Cabra Dominican College.

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Isoton

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Profile bio

About Tim White

A technical people leader, with over twenty years of experience in the IT industry. I have extensive experience across multiple roles, dedicated to provide leadership and mentoring, process development, technical knowledge, collaboration with stakeholders, and developing and maintaining key relationships with colleagues, consumers and vendors. I have an exceptional attention to detail, problem solving skills, development of business process, and ensuring compliance to key industry standards.

Current workplace

Tim White's current company

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Isoton
Isoton
Head of IT Operations
Aldinga Beach, SA, AU
Website
Employees
49
AeroLeads page
8 roles

Tim White work experience

A career timeline built from the work history available for this profile.

Head Of It Operations

Aldinga Beach, SA, AU

General Manager Service Delivery

Current

Adelaide, South Australia, Australia

Responsibilities:- Leading and mentoring the Frisk Service Delivery team- ITSM change and incident management processes- Scheduling and management of customer installs- Management of adherence to service level agreements- Customer engagement and driving customer satisfaction- Company process development and adherence- Stakeholder and vendor engagement and.

Jun 2022 - Present

System Support Manager

Adelaide, Australia

Responsibilities:- Leading and mentoring the Business Operations Support team- Change and incident management for Internode and iiNet- Stakeholder and vendor engagement and management- Legacy system migration and consolidation between brands- Management of adherence to service level agreements- Customer engagement and driving customer satisfaction- Company.

Jan 2014 - Jun 2022

Test Analyst

Adelaide, Australia

Responsibilities:- Complete user acceptance testing of key business systems- Develop test cases and build software testing automation- Software requirements analysis through stakeholder engagement- Reporting of testing results through Software Development Lifecycle- Engaging with business delegates to determine expected outcomes- Configuration management.

Sep 2011 - Jan 2014

Customer Service Manager

Adelaide, Australia

Responsibilities:- Leading and mentoring a customer service team- Managing adherence to service level agreements- Ensuring customer satisfaction and driving NPS improvement- Development of skills through monitoring and coaching- Ownership of resolution of complex customer issues- Development of process to improve performance and productivity- Allocation of.

Jan 2007 - Sep 2011

Senior Customer Support Officer

Adelaide, Australia

Responsibilities:- Mentoring and coaching of customer service staff- Troubleshooting and resolving complex customer issues- Frontline telephone and online technical support of Internet services- Prioritising and responding to support calls and online requests- Specialising in Internet and telephony services and hardware- Configuration of customer hardware.

Jul 2005 - Jan 2007

Customer Support Officer

Adelaide, Australia

Responsibilities:- Frontline telephone and online technical support of Internet services- Prioritising and responding to support calls and online requests- Specialising in Internet and telephony services and hardware- Configuration of customer hardware and installed software- Setup and troubleshooting of customer services and email

Nov 2002 - Jul 2005

Desktop Support Officer

Adelaide, Australia

Responsibilities:- Prioritising and responding to reported support requests- Software and hardware installation and maintenance- Troubleshooting of workstation technical issues- Setup and teardown of computer labs for school students- Re-imaging of operating systems and supporting software- Maintenance of environment peripherals and network

Nov 2001 - Nov 2002
Team & coworkers

Colleagues at Isoton

Other employees you can reach at isoton.com. View company contacts for 49 employees →

5 education records

Tim White education

Certificate Iv In Information Technology Support

Istqb Software Testing Foundation Course

Software Education

Provide First Aid

Australian Red Cross

Fire Warden Certification

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FAQ

Frequently asked questions about Tim White

Quick answers generated from the profile data available on this page.

What company does Tim White work for?

Tim White works for Isoton.

What is Tim White's role at Isoton?

Tim White is listed as Head of IT Operations at Isoton.

Where is Tim White based?

Tim White is based in Aldinga Beach, South Australia, Australia while working with Isoton.

What companies has Tim White worked for?

Tim White has worked for Isoton, Frisk, Tpg Telecom, Iinet, and Internode.

Who are Tim White's colleagues at Isoton?

Tim White's colleagues at Isoton include Kashish Tandon, Troy Thornhill, Naveen Chauhan, Grant Slade, and Jonathan Slade.

How can I contact Tim White?

You can use AeroLeads to view verified contact signals for Tim White at Isoton, including work email, phone, and LinkedIn data when available.

What schools did Tim White attend?

Tim White holds Sace from Cabra Dominican College.

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