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Tim White Email & Phone Number
Head of IT Operations
at
Isoton
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of IT Operations
Location
Aldinga Beach, South Australia, Australia
Company size
Who is Tim White? Overview
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Quick answer
Tim White is listed as Head of IT Operations at Isoton, a with 49 employees, based in Aldinga Beach, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Tim White.
Tim White previously worked as General Manager Service Delivery at Frisk and System Support Manager at Tpg Telecom. Tim White holds Sace from Cabra Dominican College.
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Email format at Isoton
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Isoton
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Profile bio
About Tim White
A technical people leader, with over twenty years of experience in the IT industry. I have extensive experience across multiple roles, dedicated to provide leadership and mentoring, process development, technical knowledge, collaboration with stakeholders, and developing and maintaining key relationships with colleagues, consumers and vendors. I have an exceptional attention to detail, problem solving skills, development of business process, and ensuring compliance to key industry standards.
Current workplace
Tim White's current company
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Isoton
8 roles
Tim White work experience
A career timeline built from the work history available for this profile.
General Manager Service Delivery
Responsibilities:- Leading and mentoring the Frisk Service Delivery team- ITSM change and incident management processes- Scheduling and management of customer installs- Management of adherence to service level agreements- Customer engagement and driving customer satisfaction- Company process development and adherence- Stakeholder and vendor engagement and management- Management of mitigation to cyber security threatsAchievements:- Deployed IT Service Management processes and tools- Management and scheduling of cloud migration project (Azure)- Deployed and maintained ACSC Essential 8 Maturity Level 2- Improved cyber security posture/awareness across the business- Deployed a customer delivery and success framework
System Support Manager
Responsibilities:- Leading and mentoring the Business Operations Support team- Change and incident management for Internode and iiNet- Stakeholder and vendor engagement and management- Legacy system migration and consolidation between brands- Management of adherence to service level agreements- Customer engagement and driving customer satisfaction- Company process development and adherence- First Aid and Fire Warden delegate for department area- Occupational Health Safety & Welfare representativeAchievements:- Consolidation of Internode and iiNet operations teams- Standardisation of business processes across acquisitions- Successful migration of legacy services and systems- Driving improvement to ITSM processes across acquisitions
Jan 2014 - Jun 2022
Test Analyst
Responsibilities:- Complete user acceptance testing of key business systems- Develop test cases and build software testing automation- Software requirements analysis through stakeholder engagement- Reporting of testing results through Software Development Lifecycle- Engaging with business delegates to determine expected outcomes- Configuration management of testing and development resourcesAchievements:- Contribution to successful deployment of customer sign-up engine- Configuration of customer framework for strategic customer system- Successful deployment of automated test suite for legacy systems- Contribution to successful deployment of service qualification system
Sep 2011 - Jan 2014
Customer Service Manager
Responsibilities:- Leading and mentoring a customer service team- Managing adherence to service level agreements- Ensuring customer satisfaction and driving NPS improvement- Development of skills through monitoring and coaching- Ownership of resolution of complex customer issues- Development of process to improve performance and productivity- Allocation of activities based on incoming queue workload- Reporting on staff performance level and customer statistics
Jan 2007 - Sep 2011
Senior Customer Support Officer
Responsibilities:- Mentoring and coaching of customer service staff- Troubleshooting and resolving complex customer issues- Frontline telephone and online technical support of Internet services- Prioritising and responding to support calls and online requests- Specialising in Internet and telephony services and hardware- Configuration of customer hardware and installed software- Setup and troubleshooting of customer services and email
Jul 2005 - Jan 2007
Customer Support Officer
Responsibilities:- Frontline telephone and online technical support of Internet services- Prioritising and responding to support calls and online requests- Specialising in Internet and telephony services and hardware- Configuration of customer hardware and installed software- Setup and troubleshooting of customer services and email
Nov 2002 - Jul 2005
Desktop Support Officer
Responsibilities:- Prioritising and responding to reported support requests- Software and hardware installation and maintenance- Troubleshooting of workstation technical issues- Setup and teardown of computer labs for school students- Re-imaging of operating systems and supporting software- Maintenance of environment peripherals and network
Nov 2001 - Nov 2002
Team & coworkers
Colleagues at Isoton
Other employees you can reach at isoton.com. View company contacts for 49 employees →
TV
Thomas Varga
Colleague at IsotonGreater Adelaide Area, Australia
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JM
Jayson Millard
Colleague at IsotonGreater Adelaide Area, Australia
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YL
Yani Liao
Colleague at IsotonAdelaide, South Australia, Australia
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TD
Tiago Daniel
Colleague at IsotonPortugal
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AS
Ayushi Saxena
Colleague at IsotonGurugram, Haryana, India
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RU
Rovidu Udesh
Colleague at IsotonGreater Adelaide Area, Australia
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KT
Kashish Tandon
Colleague at IsotonGurugram, Haryana, India
View →
TN
Tien Nguyen
Colleague at IsotonGreater Adelaide Area, Australia
View →
JS
Jonathan Slade
Colleague at IsotonBlackwood, South Australia, Australia
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JM
John Mavropoulos
Colleague at IsotonGreater Adelaide Area, Australia
View →
Thomas Varga
Colleague at IsotonGreater Adelaide Area, Australia
View →
JM
Jayson Millard
Colleague at IsotonGreater Adelaide Area, Australia
View →
YL
Yani Liao
Colleague at IsotonAdelaide, South Australia, Australia
View →
TD
Tiago Daniel
Colleague at IsotonPortugal
View →
AS
Ayushi Saxena
Colleague at IsotonGurugram, Haryana, India
View →
RU
Rovidu Udesh
Colleague at IsotonGreater Adelaide Area, Australia
View →
KT
Kashish Tandon
Colleague at IsotonGurugram, Haryana, India
View →
TN
Tien Nguyen
Colleague at IsotonGreater Adelaide Area, Australia
View →
JS
Jonathan Slade
Colleague at IsotonBlackwood, South Australia, Australia
View →
JM
John Mavropoulos
Colleague at IsotonGreater Adelaide Area, Australia
View →
5 education records
Tim White education
Certificate Iv In Information Technology Support
Istqb Software Testing Foundation Course
Software Education
Provide First Aid
Australian Red Cross
Fire Warden Certification
First 5 Minutes
FAQ
Frequently asked questions about Tim White
Quick answers generated from the profile data available on this page.
What company does Tim White work for?
Tim White works for Isoton.
What is Tim White's role at Isoton?
Tim White is listed as Head of IT Operations at Isoton.
Where is Tim White based?
Tim White is based in Aldinga Beach, South Australia, Australia while working with Isoton.
What companies has Tim White worked for?
Tim White has worked for Isoton, Frisk, Tpg Telecom, Iinet, and Internode.
Who are Tim White's colleagues at Isoton?
Tim White's colleagues at Isoton include Thomas Varga, Jayson Millard, Yani Liao, Tiago Daniel, and Ayushi Saxena.
How can I contact Tim White?
You can use AeroLeads to view verified contact signals for Tim White at Isoton, including work email, phone, and LinkedIn data when available.
What schools did Tim White attend?
Tim White holds Sace from Cabra Dominican College.
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