Allen White Email & Phone Number

Highland Park, Illinois, United States

Provide customized therapy treatment for all orthopedic conditions through a patient-centered outpatient care model. Utilize NextGen electronic medical system.Patients treated: Rotator cuff/labral repair, frozen shoulder/tennis elbow, Total Knee Arthroplasty, Total Hip Arthroplasty, plantar fasciitis, general deconditioning/balance, all post-surgical rehab Year over Year Accomplishments (2021 to 2022): normalized PPW (38.15 to 43.47), coding differential (.1 to 0), 72-hour charge submission rate (92% to 97%), relationship building contacts (6 to 12). 93% Net Promoter Score (FOTO) for 4th quarter 2022 - 100% through February for the current quarter.

Chicago, Illinois

Provided skilled functional therapy treatments to aged adults in a skilled nursing/assisted living setting. Utilized Rehab Optima electronic medical record system. Patients treated: Total Hip Arthroplasty, general deconditioning/balance, memory care Accomplishments: >90% productivity ratio in a one-on-one, fast-paced setting

Morton Grove, Il

Provided customized therapy treatment for all orthopedic conditions through a patient-centered care model.Patients treated: Workers’ compensation, all post-surgical rehabAccomplishments: Top-5 (18 therapist clinic) in units charged per visit, visits per hour, and overall efficiency ratio

Highland Park, Il

Provided physical rehabilitation care as part of a multidisciplinary team in an integrated chiropractic/physical therapy outpatient clinic. Patients treated: Lumbar/cervical stenosis, Lumbar/cervical disc degeneration, rotator cuff repair, Total Knee Arthroplasty, neuropathy, general deconditioning

Arlington Heights/Barrington/Lake Zurich/Vernon Hills, Il

Provided Rehabilitation Aide services in a fast-paced outpatient orthopedic environment. Duties included receiving new patient phone inquiries, maintaining a clean work area, washing linens, and providing miscellaneous exercise/modality assistance to therapists.

Warrenville, Il

As Manager of Patient Services, I was responsible for arranging travel and housing for visiting patients, in addition to managing welcome activities for new patients and recognition ceremonies for graduating patients. - Organized and hosted patient “graduation” ceremonies, which recognized and honored each patient upon completion of their therapy program, and provided a public relations opportunity for the therapy Center- Created, refined, and rolled-out a comprehensive patient satisfaction survey which lead to higher patient satisfaction metrics through immediate service improvements- Liaised with local hotel partners to provide 20-25% discounted room rates for visiting patients, which increased the number of patients treated at the therapy Center- Interviewed, hired, and trained patient services staff to consistently superior patient survey ratings

Crystal Lake, Il

As Store Manager, I was focused on customer acquisition & retention, staff development, inventory control, and overall store profitability.- Participated in hiring & training of store employees, yielding more reliable employees that drove higher customer satisfaction & retention, and drove store revenues.- Implemented strategic promotional and visual displays for new and featured products, delivering improved product visibility and sell-through.- Maintained effective product inventory and control standards within store, guaranteeing overall profitability and supply of popular items. - Merited superior customer service ratings for four consecutive years as Store Manager at General Nutrition Centers and The Vitamin Shoppe.

Associate Of Science - As, Physical Therapy/Therapist

Activities and Societies: Phi Theta Kappa / Fall 2015 Semester - Honors / Summer 2016 Semester - Commendation

Master Of Science, Clinical Nutrition

Bachelor Of Science - Bs, Business Marketing

Activities and Societies: Phi Gamma Nu, University Bands/Orchestras