A. Brandy White Email & Phone Number

New Port Richey, Florida

Worked with TANF(Temporary Assistance for Needy Families) to help guide and motivate self-sufficiency. Worked with participants in order to assist with career development and guidance, resume skills, networking abilities, community outreach and program participation. Provided support in the form of transportation assistance, childcare subsidies and community services. Worked closely with two-parent households as well as maintaining a specialized caseload for victims of domestic violence and abuse.Currently working with WIA (Workforce Investment Act) customers to assist participants in training in order to gain high-skill wages and careers. Working with Adult and Dislocated Workers to determine eligibility and suitability for federally funded programs. Develops Individualized Training Accounts with customers, to include the development of a financial plan and budget matrix, determining eligibility for other funding (financial aid programs, PELL grants, student loans, and scholarships) and reviewing program requirements.Provides a programmatic focus of goal oriented planning with the objective of placement into employment and long-term retention.

Tampa, Florida

Ensure the applicant understands the parameters of the services offered by conducting orientation and providing individual assessments. Assist customers with identifying employment goals and education goals, and developing achievable plans toward self-sufficiency. Provides consistent progress check with appropriate modification to ensure that the objectives are achieved in the time frames negotiated in order to maintain federal guidelines. Manages a caseload of (100-160) customers; maintained a specialized case load that worked with teen parents. Authorize and coordinate supportive services such as childcare, transportation, counseling, training, education, and tracking of funds. Prepare weekly and monthly reports on caseload.

Tampa/St. Petersburg, Florida Area

Worked within the Customer Call Center to help individual and families become more self sufficient in life and career. Reviewed, processed, and determined eligibility for different programs such as cash assistance, food stamps and Medicaid. Provided extraordinary customer service to applicants and recipients of government assistance.