Christopher Whiteside Email & Phone Number

Houston, Texas, Us

DevOps Engineer supporting the Refining Business for Phillips 66

Houston, Texas, Us

Responsibilities include:Cloud server automation deployment to AWS and Azure clouds via ServiceNow request forms.PowerShell, Terraform, and Chef development for automation patterns.Accomplishments:Deployed AWS Cost Intelligence Dashboards for IT, Refining, and Midstream management to communicate cost awareness across 80+ AWS environments and summarize service spend.Utilized CloudHealth reports to identify wasted cloud environment resources and consulted with operations teams on automated processes to delete resources without impact to the business.Presented technical demos to business partners during team bi-weekly iteration reviews to explain project progress and new features available Created Azure DevOps release pipeline to reduce Azure Resource Groups operational ticket completion time from 30 minutes to under 5 minutes in order to increase customer success.Developed custom PowerShell script to improve speed and accuracy of tagging on 400+ AWS access key IDs and enable self-service compliance to end users.Coached summer intern through 3-month Cloud Tagging project that utilized CloudHealth reports and PowerBI to show cost realization of properly tagged cloud assets for senior leadership presentation. Optimized 3,800+ EBS volumes across all AWS accounts using a custom script that combined AWS CLI/PowerShell logic which resulted in saving $166k in 2022 Utilized YAML scripting and Azure DevOps to automatically decommission cloud servers and AD components accurately.

Houston, Texas, Us

Associate IT Data Storage analyst at Phillips 66. Supported NetApp environments both on prem and cloud.Accomplishments:Supervised and coordinated $1M regional NetApp hardware refresh project to refresh 12 existing systems and implemented 9 new systems into the environment which enabled ESXi host expansion and Virtual Desktop Infrastructure capabilities. Upgraded 20+ ESXi blades with additional RAM to improve performance for influx of new customers utilizing Virtual Desktop Infrastructure running in vSphere. Implemented NetApp auto-growth policy for ESXi volumes to reduce operations call-outs and ensure reliability to core business applications. Supported global NetApp hybrid cloud environments across the Phillips 66 environment which involved technical communication with business partners, operation teams, management, including support escalation with vendors.Assisted in right-sizing AWS servers which resulted in saving $48k in 2020 Successfully migrated shared 50+ applications’ drive data to the AWS cloud utilizing Quest Secure Copy

Waco, Texas, Us

•Monitored 20+ Help Desk tickets daily submitted by campus staff members requesting IT support•Served as WiFi Coach during Baylor University football games by assisting fans with connecting to stadium WiFi on their mobile devices •Assisted campus staff members each month with initial configuration of their corporate iPhones

Waco, Texas, Us

• Provided media support to 40+ faculty and students, including installation of hardware and software, software updates, and equipment checkout to improve efficiency in and outside the classroom • Completed weekly projects with fellow staff on time to deliver quality results to faculty • Installed 25 physical locks to computers to increase security and prevent theft

Us

• Increased throughput by 15% by ensuring customer orders were taken promptly and correctly • Handled approximately $1,000 of cash daily to validate sales matched cash in register • Trained and directed 2 employees at a time in absence of the manager

Bachelor Of Business Administration (B.B.A.), Management Information Systems And Supply Chain Management

General Studies