Mark Whiteside work email
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Mark Whiteside personal email
I am an experienced engineer with a demonstrated history of working in the technology industry. Skilled in Amazon Web Services (AWS) environments, platform architecture, networking, monitoring, Linux sysadmin & site reliability engineering. I believe I am a strong information technology professional with a BSc(Hons) focused in Media Production & Technology from the University of Central Lancashire.Skillset includes: AWS (EC2, S3, ECR, MediaLive), Terraform, Docker, Ansible, Linux, shell scripting, networking, Git, Grafana, DataDog.Highlights: Second Spectrum: - Leveraged automation to automate many previously manual workflows across operations, engineering & networking. Primarily using a combination of Ansible, Jinja in combination with Docker and scripting. This allowed individuals across the org to give a better ROI by significantly reducing time spent on tasks, or eliminating the need for manual intervention entirely.- Due to COVID-19, quickly and efficiently developed a remote-working plan for 50+ external, third-party operators during a time of great uncertainty. Provisioned machines and other equipment as required, organised shipment, and planned & executed a plan for remote-management of these machines.
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Software EngineerGenius SportsManchester, Gb -
Site Reliability EngineerGenius Sports Jun 2024 - PresentManchester, England, United KingdomTransition to Genius Sports, following Second Spectrum acquisition. -
Site Reliability EngineerSecond Spectrum Dec 2023 - Jun 2024Manchester, England, United Kingdom- Design, build & implement automation processes across entire org.- Automations include server & network hardware provisioning via Ansible, and many routine operational tasks across multiple teams.- Design installation topology for maximum redundancy, usability & ease of installation for operational staff.- Build robust & reliable monitoring stack across worldwide fleet of servers, switches, routers and more, leveraging Prometheus Grafana.- Maintain worldwide fleet of hundreds of bare metal installations.- Plan, design, develop & maintain fleet of cloud and on-premise hardware during a time of mass, rapid scale.- Ensure scalability of infrastructure with resilience & redundancy in mind. -
Manager, Live Event EngineeringSecond Spectrum Jan 2022 - Dec 2023Manchester, England, United KingdomAdditional to previous role:- Manage a small team of support engineers, responsible for supporting both engineering & operational staff.- Schedule management for the team, conduct regular 1:1s, quarterly & yearly reviews.- Mentor & train both existing & new employees.- Review & interview applicants to open positions within various engineering teams. Including but not limited to: IT, networking & infrastructure.- Probation reviews and training for new staff members.- Plan, manage & execute IT & networking fit-out of new offices following Genius Sports acquisition.- Quarterly work effort planning - Resources needed, time required, goals and more.- Optimise workflows in order to scale - Quantifying tasks in terms of ROI.- Identify areas in company-wide teams and workflows that would benefit from automation.- Work within the infrastructure team to execute these automation changes first-hand.- Due to these automations, on-premise hardware fleet has scaled rapidly, whilst hardware prep time has reduced significantly.
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Live Event Engineer, Augmentation SpecialistSecond Spectrum Aug 2021 - Jan 2022Manchester, England, United KingdomAdditional to Support Engineer position:- Manage new augmentation product to first UK customer, BT Sport.- Setup & manage a cloud-based workflow involving AWS MediaLive, EC2 & S3.- Ensure production pipeline and graphic augmentations are operational during live Premier League matches, spanning video encoding & delivery, cloud-based workflows, and live troubleshooting if required.- Stack: AWS MediaLive, Ubuntu, Docker.
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Support EngineerSecond Spectrum Nov 2019 - Aug 2021Manchester, England, United Kingdom- Maintain and support entire cloud-based workflow and quality assurance systems.- Clients include the Premier League, NBA & MLS.
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Technical Support EngineerManchester United May 2018 - Nov 2019Manchester, United Kingdom- Provide technical engineering support for Manchester United web & app platforms, all hosted within Amazon Web Services (AWS).- Maintain service delivery of MU technology platforms, including the MU website, Android & iOS apps, connected TV apps.- Security & firewall management.- Approve and oversee maintenance releases, Sprint releases and emergency releases when necessary.- QA testing on MU app & web platforms.- Support & track development teams to ensure a smooth, problem-free workflow.- Enforce time-critical SLAs.- Act as a bridge between external, off-shore development teams & internal MU team.- Source & review root cause analysis documents, approving preventive actions when required.- Analysis of incidents, to track areas of improvement & sources of issues.- Ensure all incident logging & reporting procedures are implemented and maintained.- Escalate significant incidents internally & externally as required. -
Network Operations Center EngineerNep Connect Jan 2018 - May 2018Manchester, United Kingdom- Undertake operational duties in support of Teleport Operations & integrity checks of all incoming and outgoing video and audio signals.- Monitor the status and performance of operational systems and ancillary equipment, taking corrective action as required.- Communicate fault conditions to engineering support staff, customers, service suppliers & generate incident reports.- Undertake the establishment of occasional use services, (including taking & making bookings when necessary), at short notice, in accordance with customer requirements.- Co-ordinate services with customers, satellite operators and third party providers- Undertake routine testing, preventative & corrective maintenance of transmission systems and ancillary equipment- Provide technical advice & assistance for all studios, lines and SIS Live operations.- Advise production staff concerning studio technical facilities when necessary. -
Technical OperatorLiverpool Football Club Aug 2016 - Jan 2018Liverpool, United Kingdom- Responsible for the setup & operation of all technical areas within the live broadcast facility.- Maintaining & operating all broadcast equipment, including graphics operation, EVS operation & audio engineering.- MCR operations across both domestic and international broadcast channels.- Managing the integration of external data streams into on-screen graphics content.- Integrating new ways of working into LFC's broadcast systems to further enhance the club's coverage. -
Graphics Operator - Bt SportMoov Limited Jul 2013 - Jul 2016London, United Kingdom- Operating graphics systems across a range of productions for the BT Sport & ESPN channels, and various other MOOV projects.- Graphics operation on projects worldwide including UEFA Champions League, Premier League, MotoGP, WTA Tennis and more.- Project managing all on-air graphics for MotoGP on BT Sport.- Working with Executive Producers to develop ideas and continuously improve BT Sport's graphical output.
Mark Whiteside Skills
Mark Whiteside Education Details
Frequently Asked Questions about Mark Whiteside
What company does Mark Whiteside work for?
Mark Whiteside works for Genius Sports
What is Mark Whiteside's role at the current company?
Mark Whiteside's current role is Software Engineer.
What is Mark Whiteside's email address?
Mark Whiteside's email address is mw****@****n.ac.uk
What schools did Mark Whiteside attend?
Mark Whiteside attended University Of Central Lancashire.
What are some of Mark Whiteside's interests?
Mark Whiteside has interest in Football, New Technology, Travelling, Formula 1, Music, Film.
What skills is Mark Whiteside known for?
Mark Whiteside has skills like Final Cut Pro, Broadcast Graphics, Broadcast, Digital Media, Graphics, Technical Support, Software Development, Web, Video Production, Chyron, Post Production, Video.
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Mark Whiteside
Director At Throgmorton Associates Wealth Management Ltd, Senior Partner Practice Of St. James'S Place Wealth ManagementStratford-Upon-Avon1yahoo.com -
Mark Whiteside
Greater Manchester
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