Wayne White Email & Phone Number

Denver, CO, US

Jacksonville, FL, US

CEO for international digital services firm focusing on consulting, security services, RPA/AI automation, near shoring, and software development. Currently expanding US services, nearshore operations and offshore partnerships.

Managed the operations and growth of TLWLT Inc and subsidiary Altos. Averaging 20% organic growth (non acquisition) each year.

Fort Lauderdale, FL, US

Chief Information OfficerAs the global head of IT and President of Tech Enabled Services (a business unit comprising all technical companies acquired by M&A at Results), I design, build and direct the strategic vision, Digital CX products & expansion, and technical direction and operations for a complex and advanced global Information Technology.

Denver, CO, US

• As an Officer of the company and member of the Executive Management team of Startek (approx. 650m annual revenue), I lead, developed and integrated a geographically dispersed multi-site 600+ strong technology team of.
• Centralized all IT groups into global rather than regional teams lowering IT SG&A expense by approx. 20%. Standardized global Information Technology policies, procedures, infrastructure, and software to create a more.
• Developed strategic roadmap for new technologies and direction. Moved forward and developed/designed and launched multiple robotics and AI tools and toolsets for our clients, becoming a leader in the field. This led to.
• Managed acquisitions and formed strategic technical partnerships with clients and key vendors, consolidating and shifting technologies, improving our platforms and supporting the business in growth from approx. 200.

• Co-Founder & CIO, RelTech International Inc. – 2012-2017Chief Information Officer (CIO) for RelTech International. Providing technical leadership, vision, and experience in technical consulting and data analytics..
• Co-Author, DOD white paper on “Cyber-security threats and responses in the next 25 years”. Department of the Army RDECOM, RFI: W15P7T13RA212

Greenwood Village, Colorado, US

• Extensive Fortune 1000 customer engineering and sales position, leading the development of technology and network designs, processes, products and tools to drive sales of TeleTech’s hosted business critical.
• Redesigned, modeled costs, created business cases, and supplied technical oversight through deployment of network and IP voice platforms Including redesign of LATAM network, and the design and deployment of new contact.
• Design and development of major client-focused infrastructure, application, storage and network security projects including: The US Census (developing under NIST security protocols directly with IBM/Lockheed) and.
• Complete ownership of IT cost model, redeveloping and updating all inputs with Finance. Recognized as the final authority on costs. Created automated pre-sales client configuration and costing processes and tools.

Morristown, New Jersey, US

Reporting to VP Operations & the COO, Ownership of scoping, budget, design, construction, and implementation of global process improvement, reporting and analysis solutions. Complete ownership of Avaya spend (Direct & Indirect) reporting and FP&A (Financial Planning & Analysis) reporting. Manage direct and cross-functional teams and the development of.

Monroe, LA, US

Redesign and production of regulatory reporting measures for all Federal and State filings for Qwest Communications Corp., United States Long Distance, and Qwest Interprise (sic) America. Function as final authority on integrity and business rules of reports and published measures. Forecast, report & allocate funds and revenue of $4.5 billion in current.

US

Design of all business measures, reporting, and web delivery of decision support infrastructure. Develop and coordinate cross-departmental training on metrics and processes. Manage process analysis and team improvement, identifying best practice and implementation strategies across operations. Ensure standardization of automated metrics reporting system..

London, GB

• Charged with responsibility for creating metrics for performance and data gathering, report, and presentation design. Reviewed data, analyzing trends. Designed measures/metrics, submitting suggestions for process.
• Designed “real-time” view of customer commitments and actual performance, eliminating previous delays in gathering data, improving executive visibility of operations over 14 states utilizing existing resources systems.

Joint partner in this computer consultancy, providing technical advice and support working with extensive base of computers, components and operating systems. Post startup year, increased new client sales an average of 20% each quarter. Developed systems analysis documentation process and customer care program to ensure repeat business and improve customer.

Baltimore, Maryland, US

Accountable for day-to-day operations and improvement of multiple retail/rental locations previously fully financed by Transamerica (Magic Rentals, subsidiary sold) throughout the Southwest US. Management of warehouse/delivery systems and personnel. Charged with meeting deadlines and budgets, with full P&L responsibility in a business acquisition and sales.

Masters

Education record