Manage a territory of 2,000+ students while analyzing monthly application trends.Collaborate with campus partners on assisting students with academic questions. Promote and represent Oklahoma State University at college fairs and presentations. o Discuss policy and procedures required for admission, housing, and scholarships/financial aid with prospective students, families, and high school counselors. Give presentations on Oklahoma State admissions process and financial aid Serve on staff hiring committee o Panel interviews with potential new hires Serve on Diversity Equity Inclusion Team (DEIT) committee o Co-Chair o Developing onboarding cultural competence training program for new admissions counselors Staff Enrichment Team committee (SET) o Co-Chair o Plan training for staff of 90+Increased student enrollment by exceeding territory goals by 10%Increased student applications by 10%

• Sent out all redisclosures for branch • Order appraisals for two branches • Managed Operations Managers inbox and calendar • Managed loan pipeline changes • Organized loan files for Loan Processors and Loan Originators• Ordered all promotional products for sponsorship and mortgage lender led events.• Developed marketing campaigns to assist lenders with maintaining current clients and retaining previous clients. • Developed and executed budget saving strategies.

• General Admin Duties (Answering Phones, Filing, Processing Mail) • Maintain office supplies and coordinate deliveries • Manage Division President and Marketing Manager’s calendar • Manage conference room calendars• Manage sponsorship and events calendar• Assist with various retail campaigns and promotions• Prepare reports and documentation and distribute to Managers • Create surveys for the Division President • Set up travel arrangements for all traveling associates • Assist with meeting organization • Prepare expense request and reimbursements through Workday• Chair of the internal employee social committee for the division • Serve as primary contact for building/property management• Greet and direct suite guest

• Assisted customers with choosing the appropriate loans and accounts• Originated and closed personal loans and auto loans• Cross sold various bank products to customer regularly • Trained and coached bankers and tellers on the sales process and operating systems • Prepared sales reports for Branch Manager• Connected customers with varies banking partners• Processed cash and check deposits, loan payments, initiate international and domestic wires• Worked maturing and past due loans • Preformed research request for customer accounts • Maintained knowledge of consumer loan polices and assisted with consumer loan portfolio • Complied with BSA and CIF requirements • Maintained a pipeline of potential prospects • Working knowledge of Jack Henry, AS400, FIS Systems, Lending Cycle, Mark IV • Ensured all documents followed bank policy and regulations

• Connected customers with various banking partners • Maintained a pipeline through CRM• Opened various bank products; credit cards, checking and savings accounts, and auto loans • Cross-sold six different banking products to increase branch portfolio• Managed daily sales numbers for banking center• Conducted daily sales meetings and provide coaching on how to find new sales opportunities • Initiated contact with customers by letter and phone to review customer’s accounts and make recommendations for products and services• Reviewed financial accounts for accuracy and answer questions about transactions and banking statements

• Prepared sales reports for weekly staff meetings • Reported nightly store numbers• Organized expense reports and reimbursements for store managers • Checked in daily inventory and handle inventory reports for 3 locations • Executed all store floor changes • Traveled between 9 store locations • Ordered and maintained store supplies for 5 store locations • Trained new employees on sales process and provide them with feedback on sales process• Trouble shoot cellphones, tablets, and laptops• Handled escalated customers • Responsible for tracking store totals for the month• Traveled to different locations when back up was needed

Managed and trained 6 employeesSigned off on weekly payroll weeklyOpened and closed storeMade $1,000.00 daily depositsPrepared and set up monthly displaysSold store merchandise.

Set up applicant interviewsConducted group interviewsChecked referencesTrained 5 new employeesAssisted in preparing the weekly scheduleSet monthly and daily store goalsOpened and closed store dailySold store merchandise.