Whitney Miller Email & Phone Number

Kaysville, Ut, Us

Salt Lake County, Utah, United States

Provide Business Intelligence needs of the bank through reporting, dashboards, training, data warehousing, data governance, and data quality.

South Jordan, Utah

Designed, develop and implement program and task automation solutions.Tracked application usage and efficiency, with over 16,000 hours saved in 2017 by the use of our applications.Developed automation of financial analysis in spreadsheets.Developed automation of SQL data extracts and formatting.Developed automation of file and network navigation, file sharing and report downloads.Performed detailed testing of developed applications, including manager signoff of all tools.Coordinated the implementation of over 100 tools to improve efficiency and quality.

South Jordan, Utah

Analyzed and processed Morgan Stanley clients’ tax documents.Solved tax withholding and reporting inquiries.Developed VBA macros to process and automate large databases.Maintained SQL databases in DB Artisan and performed large query extracts .Created cross-departmental standard operation procedures for new initiatives.Work within QA test environments to operationalize tax validation software.Coordinate software implementation and quality standards with Project Managers.Built VB programs through MS Excel to automate large tasks and make tasks more efficient.

Farmington, Utah

Built the business from the ground up through creating website, marketing to appraisal management companies and private customers, writing business plan, and implementing growth strategies. Assisted appraiser with all real estate appraisal walk-throughs and evaluation of homes and properties. Performed data entry tasks for appraisals, maintain website, and track goals. Managed employees, set schedules, defined positions, built pay scales, trained on new software, etc.Created and implemented marking strategies and data reporting to review and ensure success

Work with value and volume special pricing team, authorized partners, and sales team to facilitate deal validation approvals on value special pricing requests.Use pricing tools and internal systems such as Siebel, Salesforce, Eclipse, MS Access, etc. to research deals to ensure that correct pricing mechanisms are being utilized and the correct partner is receiving pricing approval.Communicate and validate opportunities with client field personnel.Uphold deal validation process guidelines and service levels.Monitor, train, and report on members of my team.Introduced implemented procedures to increase production and quality by as much as 50%.

Retrieve medical records from Hospitals, Physicians, Pharmacies, etc.Adhere to HIPAA rules while negotiating release of records.Submit and monitor payments associated with medical records.Review documents for completeness.Contract on-site scanning teams to retrieve charts.Create and send password protected files and communication in accordance with compliance standards.

Managed scheduling, supervised team members, developed tour materials. Conducted training and tours of departments, museums, exhibits, housing, and new/prospective students.Interviewed and hired new tour guides.Setup booths for career fairs in which we gave employers tours of campus.

Farmington, Utah

Shadowed attorney, judge and bankruptcy trustee. Participated in bankruptcy hearings. Learned more about the process of hearings and sentencing while observing and conversing with judge between hearings.

Greater Salt Lake City Area

Obtain application information while inputting it into the Bank’s Loan Origination SystemPull/review credit applications to approve or decline applicants within specified, objective parametersReceive inbound calls for customer serviceReview application information with applicant, make counter offers, inform applicant of pre-qualification requirements, resolve questions/objections, and/or request additional information from the applicant as required Process re-applications, make appropriate credit decisions, utilize existing verification documents if applicableMeet required production levels-Quality and quantity

Greater Salt Lake City Area

Performed organizational and office duties.Delivered vital documents to various places such as court, law firms, hospitals, etc.Operated copy machine for complex, large work loads.Ordered office supplies.

Verified property information.Assisted with the completion of real estate appraisal reports.Drafted computerized floor plans of houses.Completed various office responsibilities.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Arts (B.A.), Humanities With Pre-Law Emphasis

Activities and Societies: Pre-Law Society

Associate Of Science (A.S.), English Language And Literature, General