Matt Whitnack Email & Phone Number

Durham, Nc, Us

Durham, Nc, Us

Durham, Nc, Us

San Mateo, California, Us

San Mateo, California, Us

San Mateo, California, Us

Led new logo sales, implementation, and customer success teams for this Artificial Intelligence/Machine Learning predictive analytics companyACCOMPLISHMENTS* Lead the sales team in the development and advancement of a high-quality pipeline of qualified sales opportunities resulting in +300% ARR in 2022* Drove high client satisfaction through effective customer success leadership resulting in a 2022 NPS of 63 - a 152% year-over-year improvement* Lead the implementation team to ensure highly successful implementations of company’s solutions resulting in 85% CSAT * Develop annual go-to-market strategy and meet monthly with the board of directors and commercial task force to access progress

Hyderabad, Telangana, In

We service digital transformation initiatives in healthcare and life sciences, financial services, and retail/e-commerce to help create digitally native organizations. We offer services across the stack including personalized experiences, intelligent processes, scalable data infrastructure, and infrastructure on cloud.

Tel Aviv, Il

MedOrion Health Behavior Management SaaS platform enables Health Plans to positively transform health outcomes through personal behavioral insights embedded in every member interaction.

As the visionary founder of the Sales Leadership Forum, I have brought together an exceptional community of healthcare industry professionals, including Chief Revenue Officers (CROs), Chief Growth Officers (CGOs), Chief Commercial Officers (CCOs), and other prominent sales leaders. This dynamic collective is committed to advancing their careers and organizations by sharing best practices, addressing challenging issues, discovering talent, and fostering valuable connections.The Sales Leadership Forum aims to empower and inspire its members to drive innovation and excellence within the healthcare sector. By leveraging collaborative problem-solving, networking opportunities, and a passion for growth, the forum encourages participants to excel in their respective fields and contribute to the ongoing success of the healthcare industry.

Minneapolis, Minnesota, Us

Develop and close new sales opportunities with Medicare Advantage, Medicaid, and Exchange health plan clients for this SaaS Member Engagement platform companyACCOMPLISHMENTS* Responsible for developing and driving a high-quality pipeline of qualified sales opportunities in excess of $33M* Delivered 251% of 2019 quota by onboarding 5 new logo clients resulting in the company’s best year in its 10-year history* Delivered 320% of 2020 quota by onboarding 4 new logo clients and upselling into 6 existing accounts despite significant economic downturn due to the pandemic* Responsible for the renewal and expansion of 10 health plan accounts with 100% of accounts renewing at or above 2020 revenue

Rebuild sales and marketing operations while hunting, qualifying, and driving sales at health plans and provider groups across North America for this Risk Adjustment, Enrollment, Premium Billing, and Analytics SaaS platform companyACCOMPLISHMENTS* Developed and executed effective go-to-market strategies that resulted in over $5m new ARR in first 6 months - first new ARR in company in almost 2 years* Developed and implemented a multi-faceted marketing plan that drove more leads into the company resulting in $45M+ qualified pipeline* Sourced, vetted, and hired highly effective sales and marketing team members* Effectively led customer success team resulting in 100% renewals* Met quarterly with the board of directors to access commercial progress

Windsor, Connecticut, Us

Managed and improved relationships in thirteen healthcare payer accounts for this software and services company. Grew annual account revenue by selling complex software and service solutions including core claims, care management, risk adjustment, and Business Process Outsourcing (BPO) at the “C” levelACCOMPLISHMENTS* Established “C” level client relationships to understand and address client pain points resulting in $9M+ in 2013 sales - 3x over quota* Partnered with service delivery team to identify and address delivery issues resulting in significantly improved customer satisfaction levels* Selected by CTO and VP of Sales to lead marketing and sales of new IT service offerings resulting in strong product awareness and $10M initial pipeline* Turned around contentious relationship at a large NC-based healthcare payer resulting in closing $5M+ complex IT services sale in 2011

Authored multiple contracts, business plans, and financial statements for this lease-option housing company and engaged multiple joint ventures and partnerships to drive the success of the business while minimizing overhead.ACCOMPLISHMENTS• Achieved quick ROI and rapid, profitable growth by developing, refining and implementing a multi-tiered business plan.• Adapted strategic and tactical plans to capitalize on early identification of market changes leading to double-digit, sustainable company revenue growth.• Brought tremendous efficiency to company through designing and developing an Internet-based system to integrate client access, CRM, and back-office, resulting in capacity growth with minimal overhead.• Created innovative, win-win lead generation systems and highly successful Internet-based marketing campaigns, resulting in a high-volume of low-cost new business.

Zaventem, Flemish Region, Be

Successfully managed and led 500+ member US and European team for this global supplier of IT outsourcing support services. Managed and grew key account, Ford Motor Company, representing over 50% of annual revenue and profit with customers in the US, UK, Germany and Sweden.ACCOMPLISHMENTS• Achieved 30% account revenue growth despite client cost concessions through creative approaches to closing new business and expanding service delivery • Developed, negotiated, and sold TechTeam’s largest contract to date; a $100 million 3-year agreement with Ford Motor Company in 2002• Developed new service delivery model that exceeded customer expectations, reduced TechTeam’s risk and increased profitability, opening the door to additional new business from within account.• Became first IT vendor in Ford’s history to win their Q1 award for the highest levels of service delivery bringing recognition of TechTeam’s quality service delivery.• Relocated to Europe to address European clients’ issues with service delivery, resulting in highly profitable $10M sale to Volvo Car Company in Sweden.• Designed a program with Focus: HOPE to train and employ disadvantaged people from Detroit.

Managed and grew key account, IBM, representing over 60% of company’s annual revenue with customers in the US, United Kingdom, and France for this global supplier of technology marketing services.ACCOMPLISHMENTS• Managed the operational delivery of over 400 trade shows and customer events per year including audience generation, resulting in millions of dollars in new business for IBM.• Developed and led a highly successful 25 person team made up of technicians, project leaders, presenters and account executives resulting in 45% year-over-year high margin revenue growth.• Developed and implemented operational process improvements, eliminating defects in service delivery and driving down the cost of sales.

Masters, Business Administration

Bs, Business Administration