Whitney Chen Email & Phone Number

Orange County, California, United States

Manage Airbnb properties: Irvine, Yorba Linda, Fullerton, Walnut, and Covina, California. Oversee purchasing and budgeting all furniture, focusing on creating inviting and functional spaces for guests.Design interiors and decorations to elevate guest experiences and maximize positive reviews.Supervise pool and garden maintenance.Coordinate repairs promptly and file Airbnb insurance claims for guest-related damages to minimize downtime.Arrange and supervise cleaning services.Provided comprehensive support during property remodeling, renovation, and major constructions of clients' houses, particularly when clients were not present. Managing all aspects of interior and exterior design, selecting and purchasing all materials, furniture, and arranging delivery schedules. Resolve all problems on behalf of the owner.Negotiating expenses, managing payments, and ensuring seamless communication between clients and contractors/vendors.Successfully supervised and managed multiple projects in Irvine, Yorba Linda, Fullerton, Walnut, West Covina and Covina.Coordinated utility setup for new homes, account management and resolving issues with HOAs.Sourced and supervised reputable pool and garden maintenance professionals, ensuring quality service and fair pricing.Managed insurance claims and home warranty issues, dealing with major repairs, and following up on reimbursements.Assisted with minor home repairs by finding and coordinating with reliable vendors.Supported new immigrant families with school registration, childcare selection, and acting as a liaison between families and schools.Assisted in selecting health insurance plans and scheduling medical appointments.Managed vehicle maintenance, service appointments. Ensured vehicles remained in good condition during clients’ extended absences.Oversaw property management: regular check-ins, sorting mails, problem-solving for any issues including payment discrepancies that arose during clients extended absences.

Irvine, Fullerton, Walnut, Artesia, California

Provide individualized ballet instruction to students ages 4+, focusing on technique, alignment, and artistry through private and group lessons.Specialized ballet conditioning for figure skaters, enhancing flexibility, posture, and artistry to improve competitive performance.Design and deliver ballet fitness programs for adults, emphasizing body shaping, posture correction, and boosting self-esteem.Collaborate closely with parents and skating coaches to monitor and discuss student progress and goals.All students have been acquired through word-of-mouth referrals, showcasing a strong reputation in the community.

Diamond Bar, California, United States

Budget Management and Expense ControlSuccessfully managed and monitored office budgets, ensuring efficient use of resources and cost control. Supply Purchasing: Oversaw procurement of office supplies, ensuring cost-effective purchasing decisions while maintaining necessary inventory levels. Spending Control: Regularly reviewed office expenses, identifying areas for savings and implementing strategies to reduce unnecessary spending. Budget Tracking: Maintained detailed records of office expenditures, ensuring alignment with budgetary constraints and reporting to the CEO. Cost Optimization: Negotiated with vendors to secure better pricing and terms, contributing to overall budget efficiency and cost savings.*Oversee employee job performance, ensure that the office runs efficiently and the employees are productive and motivated. *Oversee and participate in the design and translate company’s brochure, and proofreading till the final version*Monitor customer relations and solve problems if there is anyRecruiting, hiring and new employee training*Real Estate Client Support and Home Management

City Of Industry, California, United States

Prepare escrow instruction and open package with the title companyFamiliar with title preliminary and legal vesting Prepare recordable documents including Grand Deed, Quit Claim Deed, Power of Attorney, etc.Order Natural Hazard Disclosure, Home Warranty, HOA documents, Evidence of Insurance, etc. Order payoff demandKeep close contact with listing and selling agent, and borrower/buyer’s lender through emails and phone communications, throughout the transactionPrepare escrow amendmentsTransmit all necessary documents to appropriate parties for signatures or/and approvalsAbility to obtain follow up documentationPrepare HUD-1 (including seller’s net proceeds and buyer’s closing cost)Disburse checks and fundsAssist borrowers to sign loan documents Prepare all necessary docs to meet funding conditionsBalance file per funding figures and title chargesPrepare closing packages individually and accordingly

Rowland Heights, California, United States

Handled all front desk responsibilities, managing multi-line phone systems and providing a warm, professional greeting to all visitors.Managed property listings for the office, handling data entry and updates across various real estate boards (e.g., Tri-County, Arcadia, Pasadena, LA, LoopNet, Tempo, Victor Valley).Coordinated real estate marketing efforts, including vendor management and arranging promotional materials and signage for agents.Cultivated strong working relationships between clients, agents, and managers, fostering a collaborative environment.Oversaw office supply management, including inventory control, placing orders, and delivering supplies to workstations as needed.Maintained office equipment, troubleshooting issues, arranging repairs, and monitoring service needs to ensure smooth operations.Assisted agents with special projects, such as designing promotional materials and flyers, to support their marketing efforts.