• Managed all aspects of the business from client consultations to final product delivery, ensuring high-quality craftsmanship and customer satisfaction.• Provided expert advice on wood selection, finishes, and design elements to assist clients with project planning.• Optimized cutting patterns and reused scrap wood to reduce material waste, showcasing a commitment to sustainability.

• Provided exceptional customer service by handling inquiries and complaints for Concentrix in Carolina Beach, NC.• Managed customer system updates, informing clients of installation progress stages.• Reviewed hardware and software configurations, recommending modifications to increase system speed.

·Conducted financial analysis to identify and evaluate changes throughout budgets.·Developed budgets and financial reports, providing insights for management decision-making processes.·Worked cross-functional teams to interpret financial findings and ensure accuracy.·Prepared accurate budget modifications that conform to PPD contract requirements