Whitney Graham Email & Phone Number

Pleasant Grove, Utah, United States

Find, clean, and transform data to show trends with actionable applicationBuild dashboards and reports for key decision makers, managers, and executivesCore Technologies:- SQL- Alteryx- Tableau- Tableau Prep- SnowflakeKey Accomplishments:- Helped design and build sourcing survey to collect and analyze data concerning doTERRA's co-impact sourcers throughout the world. Dashboard gives visibility into suppliers' level of compliance on a variety of categories such as sustainability, job creation, and fair labor conditions to ensure that raw oil production is benefiting the community where it's sourced- Created a PO ETA dashboard to aid in the tracking/handoff of POs between Sourcing and Logistics to ensure real-time data on incoming shipments of raw oils- Heavily revised Cash Flow query to depict more accurate glance of what we've paid and what we've committed to pay to enable our finance team to prepare for expenses in advance

Houston, Texas, United States

Worked for non-profit client (Houston Food Bank) developing an app to coordinate home deliveries. The management app allows the coordinator to create and plan routes, assign volunteer drivers, and track progress of deliveries. The driver app allows drivers to view assigned routes and input status updates for each delivery.Core Technologies:- React- Typescript- AWS Lambda- MaterialUI- AWS DynamoDB- Serverless Framework.Key Accomplishments:- Implementing integration with Google Sheets API- Submitting post requests via Lambda deployed through Serverless Framework to DynamoDB

Provo, Utah Area

- Created dashboards (using Prometheus w/Grafana) highlighting employee performance, service trends, software usage, uptime on services, etc.- Conducted one-on-one monthly performance reviews for 10-member team- Formalized/enhanced onboarding and reduced from ~5 day process to 1, saving the department ~$800 per new hire - Helped manage transition to new task/project management system (ClickUp) and worked with offices/auxiliaries to train them on management methodologies and help both improve and integrate processes into new system- Created and implemented NIST compliance solution for acoustics research group and provided 2FA, group policy, and other automated checks to secure data and become NIST compliant for NASA government research project- Eliminated manual printer setup and reduced response time from hours to seconds by deploying print server- Created Employee Handbook (reference on nearly 50 topics) which clarified expectations, increasing both employee job satisfaction and improving employee performance- Initiated weekly faculty trainings so faculty could learn about new technologies and self-service 25% of their requests; survey results reported 100% faculty satisfaction with trainings- Managed budget of over $20,000 for acquisition of new computer hardware- Reduced errors by 50% and saved over $3,500 of man hours by creating unique department images applied to 150+ computers servicing 800+ students- Managed ~100 pieces of software; documented licensing, installation instructions, etc. such that related requests are expected to require 50% less time

Marietta

- Assisted customers, repaired hardware/software issues, and opened/closed the store- Initiated a new customer call process that increased efficiency and customer satisfaction.- Created a computer repair checklist system which reduced missed steps in the repair process, reduced repair times, decreased training time for new employees, and increased customer satisfaction

Master'S Of Information Systems Management

Eric Denna Graduate Innovation Award (awarded for seeking ways to use technology to make life better) 2022 BYU App Competition Winner.

Bachelor Of Science - Bs, Information Systems, 3.88

Activities and Societies: Member of Association for Information Systems

It Management, 3.88

4.44

Activities and Societies: National Honor Society, Chamber Orchestra, Magnet Advisory Council