Healthcare technology company. Specializing in developing continuing education for medical professionals and healthcare institutions. Med-IQ aims to streamline healthcare processes, improve patient care, and enhance efficiency in medical practices.• Led cross-functional teams to successfully drive and deliver continuing medical education (CME) projects and programs from kick-off to execution across a variety of therapeutic areas and formats, including webcasts, virtual meetings, and social media (Facebook, Instagram, etc.)• Managed project timelines, budgets and resources to ensure on-time and within-budget completion for 5-10 projects simultaneously in various stages of execution • Facilitated and tracked communication and collaboration among internal and external team members including grant operations, medical content, editorial, outcomes, technology, marketing, vendors and faculty • Implemented project management best practices to optimize efficiency and quality of deliverables• Provided regular updates and reports to senior management on project status and key metrics

An all-digital menu software company that provides fast-casual restaurants and bars digital menu boards that can be edited on demand.• Oversaw all communication with clients throughout the lifecycle of the projects and actively maintained project knowledge to support customers• Maintained schedules to ensure that key milestones were being met at every phase• Managed, prioritized and problem-solved numerous tasks connected to multiple projects at one time• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications• Collaborated with team members (developer, support and design) to create, identify and accomplish assigned goals and objectives• Improved efficiency of operations by updating procedures, tracking and compiling client ticket information and reporting information to appropriate departments • Created Cash Flow Forecast and accounts receivable (A/R) Aging summary reports for company investors

Worldwide direct and targeted marketing company that provides insight-driven direct marketing services and opportunities to local, regional, national, and international consumer and business-to-business marketers.• Developed, implemented, and managed direct marketing initiatives in support of clients’ business objectives• Maintained and analyzed: client data, reports, timelines, budgets, estimates, invoices, and purchase orders• Reviewed and approved copy, art layout and furnished art, as well as performed press approvals• Communicated progress, opportunities, and financial implications regarding projects to clients and internal partners• Ensured quality control throughout each project stage• Trained and mentored new team members

• Successfully organized a previously inefficient function and created efficiencies in the operation • Provided and maintained a high level of customer service by responding to phone and email requests• Designed and updated website on a daily basis (www.folioweekly.com)• Complied data, edited information, reformatted graphics and organized layout for weekly newsletter• Updated CRM data base system with all new advertising clients and follow up “welcome letter” • Managed Twitter and Facebook accounts• Solely managed from start to finish the “I Saw U” and “Classified” sections in the Folio Weekly• Attended Folio Weekly festivals to document and photograph event.