Whitney Hess Email & Phone Number

Saint Johns, FL, US

• Healthcare technology company. Specializing in developing continuing education for medical professionals and healthcare institutions. Med-IQ aims to streamline healthcare processes, improve patient care, and enhance.
• Led cross-functional teams to successfully drive and deliver continuing medical education (CME) projects and programs from kick-off to execution across a variety of therapeutic areas and formats, including webcasts.
• Managed project timelines, budgets and resources to ensure on-time and within-budget completion for 5-10 projects simultaneously in various stages of execution
• Facilitated and tracked communication and collaboration among internal and external team members including grant operations, medical content, editorial, outcomes, technology, marketing, vendors and faculty
• Implemented project management best practices to optimize efficiency and quality of deliverables
• Provided regular updates and reports to senior management on project status and key metrics

• An all-digital menu software company that provides fast-casual restaurants and bars digital menu boards that can be edited on demand.
• Oversaw all communication with clients throughout the lifecycle of the projects and actively maintained project knowledge to support customers
• Maintained schedules to ensure that key milestones were being met at every phase
• Managed, prioritized and problem-solved numerous tasks connected to multiple projects at one time
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
• Collaborated with team members (developer, support and design) to create, identify and accomplish assigned goals and objectives

Jacksonville, Florida Area

• Worldwide direct and targeted marketing company that provides insight-driven direct marketing services and opportunities to local, regional, national, and international consumer and business-to-business marketers.
• Developed, implemented, and managed direct marketing initiatives in support of clients’ business objectives
• Maintained and analyzed: client data, reports, timelines, budgets, estimates, invoices, and purchase orders
• Reviewed and approved copy, art layout and furnished art, as well as performed press approvals
• Communicated progress, opportunities, and financial implications regarding projects to clients and internal partners
• Ensured quality control throughout each project stage

Jacksonville, Florida Area

• Successfully organized a previously inefficient function and created efficiencies in the operation
• Provided and maintained a high level of customer service by responding to phone and email requests
• Designed and updated website on a daily basis (www.folioweekly.com)
• Complied data, edited information, reformatted graphics and organized layout for weekly newsletter
• Updated CRM data base system with all new advertising clients and follow up “welcome letter”
• Managed Twitter and Facebook accounts