Whitney Lambert Email & Phone Number

•Working in a fast paced environment, projects conducted on strict timelines that include extreme multi-tasking abilities requiring support in software, QA testing, systems analysis, and documentation.•Current position is based around support for Registration, Admissions, Business Office, Billing, Contract Management, CDM processes, Insurance Eligibility, and Central Scheduling, while also supporting HL7 interfaces with both single and multiple platform environments.•Basic knowledge providing support to Cerner, Keane & Siemens systems in areas relatable to the HMS Revenue Cycle.•Strong competency in all Conversion phases, including Assessments, Planning, Design, Build, Training, Testing, Go Live & Post Go Live support.•Consults with and assist users in making the most effective use of computer applications through training, testing, system monitoring, and problem resolution•Ensures all IS work and development complies with corporate and departmental policies and procedures•Provides weekly detailed project report updates.•Effective in problem solving skills, working well with others to meet all expectations including urgent issue resolution when necessary.•Strong communication skills

Franklin, Tn

• Outstanding Account Maintenance & collection follow-up• Exceptional customer service and satisfaction skills• Efficient problem solving skills• Proficient in Accounts Receivable and Accounts Payable data software• Multi-tasking management • Month End Reporting