Whitney Lewis Email and Phone Number

Documented actions taken, answered inquires involving individual accounts, and researched problem accounts to assure resolution for payment. Assisted patients in seeking alternative financing and /or assistance; provided support to patients in completing financial statements. Followed up with patient and contacts listed to obtain Social Security forms. Gathered documents needed to beat cases. Updated appropriate accounts daily to increase patient'sAssisted patients and family members with setting appointments. Assisted patients with communicating with attorneys and Social Security office.Requested Medical records for patients assist winning cases. Formulated requests for hearing dates and Social Security appointments.

Processed patient accounts in FACS system. Reviewed and insured the validity of incoming data, and correcting information as needed. Entered patient’s medical and insurance data. Demonstrated ability to listen, elicited information efficiently, comprehended and resolved complex customer issues. Demonstrated excellent verbal and written communication skills. Managed insurance changes and requirements. Screened patients regarding and insured Medicaid application was completed correctly.

Provided patients with assistance in selecting healthy food choices. Provided nutritional education to patients for upgrading diets. Directed inbound and outbound calls to appropriate personnel.Inserted and researched data of callers.Provided assistance to dieticians (ensures that patients receive supplements). Help create a menu for patients for their daily meals. Processed between 250 large volume calls daily.

Evaluate and justify supplies, equipment, and purchases as needed.Plan, organize, direct, coordinate, and supervise functions and activities of the department.Establish custodial work standards and flow.Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements as related to the custodial contract are being satisfied.Ensure compliance with regulatory agencies.Maintain an environment that is sanitary, attractive, and in orderly condition.Demonstrate and promote company culture, values and management philosophy.Demonstrate quality leadership in meeting performance plans