Whitney M. Email & Phone Number

Santa Barbara, Ca, Us

Santa Barbara, California, United States

As Human Resources Assistant I assist with all aspects of HR including recruitment, employee onboarding and paperwork, benefits and payroll. Most of my responsibilities are phone screens with different candidates for open positions, complete paperwork in new hire and separations, use ATS and other resources to post open positions, review payroll and organize employee files.

Santa Barbara, California, United States

As AR Coordinator, I work with insurance companies to ensure case reimbursement according to contract provision and company standards for case profitability. I keep an awareness of industry standards and practices for medical claim billing. I keep track of different accounts to keep a minimum aging and document in memo/ note taking. I over see client accounts to ensure timely follow up on outstanding claims and manage client admit duties such as collection reporting, insurance correspondence tracking, appealing when underpayments are received and preforming account adjustments when necessary. As AR coordinator I am very familiar with HIPPA, working with different insurances, and HST Pathways.

Santa Barbara, California Area

As Admin Assistant, I schedule and recruit testers for studies being conducted in the lab. I’m the main point of contact to communicate with our clients when the study has begun and for any correspondence throughout the progress of the study. I also manage our social media accounts on Instagram and Facebook, and I assist in creating our newsletter and blogs that go out every month. As Admin Assistant, I receive items for our inventory and keep track of what goes in and out of the lab. My Admin responsibilities also include running reports, doing payroll, paying bills and doing invoices.

Goleta, California

As Service Coordinator I assign unassigned tickets that come into our ticketing system called ConnectWise and assign to our support specialist. I also schedule our Field Service team through a portal on ConnectWise called Dispatch Portal and on outlook. I would call or email our clients about these on-site visits and any future projects that they would be working on. As Service Coordinator, I also receive items for our inventory and to sort out for scheduled projects that Field Service Team would be workig on. On the admin side of things, I run reports, manage our Facebook Page, schedule our networking events and our Volunteering events.

Livermore, California

During my time with the company, I was trained in many positions such as Proctor, Technician, Helpdesk Representative (HD) and Phones Representative. With this training, I was promoted to Senior Proctor. Senior Proctor- is the company's supervisor right under the assistant manager. The position's responsibility was to tend to disgruntled customers, assist Proctors/Technicians/HelpDesk/Phones with any technical issues, train, file daily reports, micromanage, as well as fill other positions such as Proctor, Technical support, HD, Phones Rep, POC(Point of Contact), etc.