Whitney M. Email & Phone Number

Fairburn, Georgia, United States

- Owns and operates a business providing cleaning and maintenance services for commercial and residential properties- Manages all aspects of the business, including finances, staffing, marketing, and customer service- Responsible for hiring and managing a team of cleaning staff- Develops and implements cleaning plans and schedules for clients- Maintains inventory of cleaning supplies and equipment, and orders new supplies as needed- Monitors performance and quality of cleaning staff to ensure client satisfaction- Communicates with clients to understand their cleaning needs and preferences, and addresses any issues or concerns- Maintains accurate records and reports on business performance and financials- Keeps up-to-date with industry trends, regulations, and best practices- Demonstrates strong leadership, communication, and problem-solving skills.- Maintain OSHA, HIPPA, and Bloodborne Pathogen Certifications

Fairburn, Georgia, United States

United States

-Educated patients on proper skin care and provided clinical support to physicians.-Sanitizing the operation rooms-Setting up surgical room and sterilizing instruments and stocking necessary supplies-Set up surgical suites with instruments, equipment, sterile linen and fluids.-Instructed patients on proper after-care and promotes quality of care for the patient in a stress-freeenvironment.-Assisted doctors during diagnosis/treatment, as well as assisting doctors during surgery.-Prepared patient for diagnosis/treatment and enters appropriate information into electronic medical record.-Maintained current CPR certification and actively participates in emergency preparedness familiarity and scenario drills.-Preparing patients for surgical procedures and preserving their valuables or handing them over to relatives-Providing right and specific instrument to surgeons during operative procedures-Completing before and post-operative paperwork and guiding patients on fast recovery-Preparing post-surgery treatment and follow up plans for patients in collaboration with physicians-Establishes with employee practical goals and objectives; and monitor results. -Ensure employees are current on all clinical, compliance and training required by state mandated standards.-Responsible for coordinating continued education for the office staff such as OSHA, HIPPA, DOT, Bloodborne Pathogen, and BLS.-Sets an ethical example for employees throughout the company. -Provides coaching and constructive feedback through timely appraisals and direct communication.-Establishes with staff members’ practical goals & objectives; and periodically monitors results.-Partners with practice manager as needed to resolve performance issues through training, counseling and/or enrichment.-Takes proactive measures to ensure all employees are provided a safe and healthy work environment.-Perform semi-annual and annual training, employee reviews and certifications.

Atlanta, Georgia, United States

Newnan, Ga

-Plan, organize, and coordinate daily shift operations-Perform triage responsibilities and ensure flow and effective patient care-Recruit, train, and motivate nursing staff to provide patients’' needs-Set a budget for the department and ensure it is met-Analyze the medical needs of patients’ and collaborate with physicians for patient care-Schedule and conduct team meetings on long-term development-Delegate assignments to team of Medical Assistants and LPNs-Maintained cordial relationship with patients’ and team members-Handled patients’ and staff grievance to their satisfaction Counseled patients on regular basis and too their feedback on patient care-Reviewed patients’ treatment regularly and suggested physicians for some adjustments-Identified staff training needs and communicated to the management Followed established norms and maintain quality standards in patient care-Assist with schedule of clinical staff (Absentee, tardiness, etc.)-Assist with cosmetic procedures such as chemical peels, Dermal injectable (Juvederm, Botox, etc)-Assist with in-office surgery Procedures (i.e. Skin Cancers, Keloid scars, earlobe repairs)-Utilize electronic medical records, transcribe prescriptions and patient instructions-Performed patient follow-ups and phone consultations-Scheduled appointments, verify insurance, medical billing and coding for prior authorizations-Assist and/ or observed dermatologist and P.A with patient care procedures that included MOHS surgery and KOH tissue examinations to perform biopsies of melanomas and a broad scope of possible pre-cancerous conditions, fungal cultures, and treatment of acne and rashes

Marietta, Georgia, United States

-Assist with cosmetic procedures such as chemical peels, laser procedures, in-office surgery-Utilize electronic medical records, transcribe prescriptions and patient instructions-Performed patient follow-ups and phone consultations-Scheduled appointments, verify insurance, medical billing and coding-Assist and/ or observed dermatologist and P.A with patient care procedures that included MOHS surgeryand KOH tissue examinations to perform biopsies of melanomas and a broad scope of possible pre-cancerous conditions, fungal cultures, and treatment of acne and rashes-Assist with infusions for Remicade patients’ under direct supervision of a RN and Physician-Delegated task and assignments to assistant to help with patient care-Assisted in placing IV lines and filters for Remicade treatment-Assisted the RN with mixing and administering the medication to patient-Assisted with collecting copies, scheduling follow ups and medical records request-Assisted with triage of patients’,-Expert at documenting in EMR (Database)

Stockbridge, Georgia, United States

-Assist Dr. with patient triage, exam room prep, venipuncture, wound care and blood draws and patienteducation-Assist with cosmetic procedures such as chemical peels, laser procedures, in-office surgery-Utilize electronic medical records, transcribe prescriptions and patient instructions-Performed patient follow-ups and phone consultations-Scheduled appointments, verify insurance, medical billing and coding-Assist and/ or observed dermatologist and P.A with patient care procedures that included MOHS surgery and KOH tissue examinations to perform biopsies of melanomas and a broad scope of possible pre-cancerous conditions, fungal cultures, and treatment of acne and rashes-Processed lab requisitions for blood draws and biopsy specimens-Acted as liaison between patients’ and staff to address and/ or resolve problems, inquires and concernsincluding test results and prescription renewals-Handled medical equipment and instruments including ultrasound cleaners, sterilizer, Comedoneextractor, large/small curette, Iris scissors and scalpel handle-Coordinated and followed up on daily laboratory-related procedures and communications

Stockbridge, Georgia, United States

-Patient triage-Medical record keeping-Injection training-PUVA treatments-Cosmetic procedure assisting ( Lasers, Botox, fillers, etc.) - Order Labs ( CBC, CMP, Sed Rate, ANA, Cultures, etc)-Completed biologic registrations

Bachelor Of Science - Bs, Health Services/Allied Health/Health Sciences, General, 3.5 Gpa

Activities and Societies: Honors SocietyObtained knowledge to elevate in Healthcare Management and Leadership roles.

Minor, Heath And Fitness Management

Certificate Of Completion, Medical Assistant, 4.0

Certified Medical Assistant, Medical/Clinical Assistant, 4.0 Gpa

Clinical Skills in patient quality care, Physician Assisting, Phlebotomy and Leadership