Whitney Pineiro Email & Phone Number

Dayton, Ohio Area

• Collaborate with subject matter experts and technical teams in planning, design, and development of new information system solutions.• Collaborate with team members to understand organizational and operational challenges.• Implement new IT operations into the company from the initial idea to the project completion.• Manage technical difficulties, working with developers when necessary.• Collaborate with team members on implementation, testing, training, and launch for end users.• Gather, review, and analyze business data.• Maintain documentation regarding various projects, processes, and operations.

Dayton, Ohio Area

• Managed installation schedule board for windows, doors, siding, and service.• Managed all service-related calls and requests.• Created job and installation packets and final checklists for all projects.• Ordered, received, and maintained all project inventory.• Received inbound and made outbound phone calls.

Dayton, Ohio Area

• Created folders and final checklist for all projects.• Approved invoices for payment and investigated incorrect invoices.• Assisted in completing and submitting bi-weekly payroll.• Restocked supplies and placed purchase orders to maintain adequate stock levels.• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Dayton, Ohio Area

• Created and updated staff training manuals.• Organized and led staff meetings.• Interviewed and hired employees.• Ordered, received, and maintained office supplies and vitamin stock.• Coordinated special office events.• Collaborated with other departments to create and implement website content.• Organization and data entry of all incoming patient test results and notations, doctor analysis, and follow-up recommendations.• Coordinated with outside laboratories for patient testing.• Approved invoices for payment and investigated incorrect invoices.• Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.• Maintained computer and physical filing systems.• Received inbound and made outbound phone calls.

Dayton, Ohio Area

• Organization and data entry of all incoming patient test results and notations, doctor analysis, and follow-up recommendations.• Answered phones to respond to customer questions, provide information and schedule appointments.• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.• Coordinated with outside laboratories for patient testing.• Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.• Sanitized, restocked, and organized exam rooms and medical equipment.• Received inbound and made outbound phone calls.