Whitney Schultz Email & Phone Number

Florida, United States

Analyze business needs to address areas where new technologies can be implemented. Review and rate web content to support the measurement of search data relevance. Support schools' learning goals by assisting students and teachers in implementing new resources.

Designed the blueprint for the future state of SLUs Blackboard Learn LMS by working closely with Learning Technologies Advisory Committee (LTAC), the Reinert Center for Transformative Teaching and Learning, ITS AVPs and Directors, and key campus stakeholders.Acted as a liaison between SLU and 3rd party vendors providing ITS services including Blackboard, Fuze, Qualtrics, Tegrity, and Blue Course Evaluations by defining a standard and process of ongoing communication to address all changes and challenges impacting users.Redefined and streamlined support models, processes, and roles within ITS and beyond by working closely with Academic Tech Support Team and other faculty and staff across the university.Supported ITS project managers and relationship managers in implementing new academic technologies, addressing challenges, redefining communication plans to building more positive and effective relationships across campus.Developed change management communication and training plans for all Academic technology needs across the university including LMS upgrade.

Bridgeton, Mo

 Instructional Designer - Managed and prepared instructional materials from creation through implementation for over 5,000 global employees, including eLearning courses, live webinars, videos, instructor-led courses and curriculums. Functional, soft-skill, and Leadership Development including Culture Training, Merger and Acquisition Training, New Manager Training, Communication, and Change Management, training for company Products, Systems, and Process and a complete re-design of new hire Orientation program. Also, Facilitated webinars and follow-up sessions to impact organization’s ROI. Program Manager - Independently oversaw mandatory, annual compliance training for all employees world-wide. Worked with 3rd party vendors in contract negotiation, course translations, and new program implementations. Managed all mandatory OSHA Safety Training across the organization. Worked with functional area leaders to create annual training budgets based on AOP and needs assessments. Developed company-wide competency model including business and professional skills  Administrator of Cornerstone On Demand (CSOD) Learning Management System (LMS) - Self-taught all skills to overcome learning curve of the LMS infrastructure as this new role was added. Assigned, tracked, and reported on all organizational training. Trouble-shoot LMS issues for all employees. Training all employees including Managers and additional Admins including creation of user guides for commonly requested tasks. Supported testing and communication of quarterly releases including system updates. Plan, Coach, and Support integration of new LMS after Acquisition by global company.

Greater St. Louis Area

Design, program, and publish Lectora-based, eLearning courses providing mandatory regulatory and compliance maintenance training to financial institution staff *Significantly contributed to increased sales performance by creating over 100 new and re-designed courses and successfully contributing to and implementing company’s newly updated design philosophy *Successfully initiated a collaborative working environment by initiating ongoing team meetings with Instructional Designers, QA, and Content Specialists throughout entire course creation process that addressed feedback and data solicited from customers and sales team *Created positive change to ensure learner retention by producing engaging, scenario-based, interactive courseware (including mixed-media) based on adult learning principles *Increased revenue by educating sales associates through demonstration of new initiatives and courses *Strengthened customer relationships by creating 15 separate custom courses working within a tight deadline

Tampa/St. Petersburg, Florida Area

Coordinated the development of online courses for Nationally Accredited Universities*Built strong business partnerships with newly contracted universities by facilitating positive relationships with faculty to meet the needs of all stakeholders and effectively address any concerns*Promoted to oversee all components of Michigan State University’s online Strategic Leadership Masters Certificate Program that introduced to the world their new online learning offerings*Ensured highest quality of courses by editing PowerPoints for use with teleprompters, directing video shoots of lectures given by university faculty in company’s on-site video production studio, editing the produced video and audio, storyboarding graphics, designing interactive content and assessment materials, publishing course on LMS and creating program plan on Blackboard*Guaranteed customer satisfaction by ensuring all project deadlines were met through management of team members in numerous departments*Ensured revenue was never lost by immediately troubleshooting and resolving IT issues with in-house created applications and commercial authoring tools through problem-solving techniques in collaboration with IT*Maintained forward progress of production by training newly hired co-workers on all aspects of course development process

Established a brand new eLearning program through collaboration with a virtual team planning, creating, editing, publishing, and beta testing eLearning courses for training hotel sales staff*Launched the development of a new program by researching competitor courses and hotel sales training programs prior to initial development and providing guidance to supervisors based on findings*Generated additional revenue source for company by transferring content from outdated face-to-face training materials into Articulate based eLearning courses*Maintained customer satisfaction by enhancing user learning, retention, and engagement through collaboration with third-party professional narrators to generate engaging audio and by implementing flash-based, interactive games and scenarios throughout every course*Maintained quality assurance of courses by analyzing and addressing functionality issues and communicated findings to relevant stakeholders ensuring courses were 100% perfect before going live*Orchestrated open lines of communication addressing needs, concerns, and updates virtually via GOTO Meetings, Skype conferences, emails, and/or phone calls

Largo, Fl

Enriched the lives and education of over 250 children and their families by providing core-curriculum instruction in all subject areas to students with varying learning needs*Created positive relationships with parents, students, and faculty to best meet the needs of all stakeholders*Achieved positive data trends in student performance on all classroom, district, and state assessments*Maintained yearly 100% satisfaction ratings based on surveys conducted with parents and students *Enhanced the skills of fellow teachers by researching, creating, piloting, training, and mentoring staff *Increased student success school-wide by training teachers on implementing new educational technologies into the classroom, initiating programs and activities to meet the needs of struggling students as well as high-achieving students, and applying school/district-wide initiatives in their own classrooms*Improved parent and community involvement by serving on the PTA board and working closely with parents and administration to create and implement programs and activities for students and their families*Completed a rigorous certification process demonstrating accomplished teaching abilities to achieve advanced National Board Certification

Master'S Degree, Reading Education K-12, 4.0

Bachelor'S Degree, Elementary Education And Teaching, 3.8