Whitney Vowels Email & Phone Number

Louisville, Ky, Us

Louisville, Ky, Us

- Collaborate with organizational leaders to collect, analyze, and report data for Compliance and Privacy Program Plan.- Maintain up-to-date knowledge of regulatory requirements from The Joint Commission, Drug Enforcement Agency, and other governing bodies.- Act as the Privacy Officer for multiple locations, ensuring strict adherence to HIPAA, 42 C.F.R. Part 2, and documentation requirements set by county, state, and federal agencies.- Lead efforts to establish and maintain privacy consents, authorization forms, information notices, and materials in alignment with organizational and legal practices.- Serve as primary contact and coordinator of on-site survey activities by accrediting/licensing and other regulatory bodies.- Oversee breach determination and notification processes under HIPAA and applicable state breach rules and requirements.- Conduct initial and periodic information privacy risk assessments and facilitated mitigation and remediation actions.- Cooperate with the HHS, state regulators, and legal entities during compliance reviews and investigations.- Serve as an information privacy resource for the organization and provided guidance on release of information and privacy-related issues to all departments.- Conduct complex operational and compliance audits, including fraud investigations, in accordance with relevant laws and regulations.- Develop audit programs and testing methodologies to assess achievement of audit goals and objectives.- Verify compliance by reviewing laws, regulations, policies, procedures, and internal controls, coordinating with state and/or local government agencies as required.- Proactively assess risks, execute the audit plan, and deliver timely audit reports, communicating issues or problems.- Produce accurate audit findings and recommendations in written audit reports for organizational stakeholders.- Facilitate, develop, and implement special projects as assigned by leadership

Transformed a struggling team into a cohesive, productive unit focused on providing critical support to families in need as well as assist in processing and tracking licensing documents needed to maintain full compliance with licensing standards and practices. Manage unit of 15, including 2 Direct Report Residential Licensing Supervisors and two teams of Licensing Specialists and Clinical Consultants.● Created a more unified team and inclusive work environment, introducing more frequent, less time intensive team meetings with a dedicated agenda, including time allocation for training, information sharing, a book club, linking team to partners in other divisions, and professional development opportunities.- Increased trust between team members, directly addressing the needs of the unit, listening to staff on pain points and barriers, and creating a pathway to more efficient and effective work processes.● Designated 97% (118 of 122) eligible programs as Qualified Residential Treatment Programs, paving way for maximization of Federal reimbursement for nearly all residential treatment placements for State-placed youth. ● Cleared 50% of 2+ years of backlogged relicensing applications within 3 months of promotion, establishing + executing a plan of action and 100% of relicenses within 6 months. ● Navigated team through evolving pandemic, providing the resources and project management expertise needed to support licensed agencies with youth in their care.● Increased benefits of audit process for both DCS and the provider, placing renewed focus on provider strengths, constructive feedback, and more global review process —providing comprehensive assessment of agency’s handling of cases and spirit with which they serve youth. ● Forged mutually beneficial relationships with governmental agencies + contract providers, managing projects from ideation through completion and ensuring compliance with policies, procedures, and contracts.

Tapped to fill interim role in tandem with Residential Licensing Manager position, rising to the challenge of maintaining team cohesion through transition period and smoothing the way for permanent ADD. Assisted with crafting strategy needed for FFPSA implementation + Indiana’s interpretation of the legislation related to provider requirements, timeline, etc. ● Introduced standard of care and treatment guidelines for specialized programs, providing a baseline for accountability for services provided —steering the creation of 5 service standards and revision of 6 others.● Established culture of sharing, planning and executing monthly provider meetings with 100+ providers —exchanging information on DCS policy/process changes, audit process revisions, and new departmental initiatives.

Facilitated collaboration between DCS and providers, from local level to executive leadership, serving as principal liaison and bringing stakeholders together via roundtables and strategic meetings between provider-facing DCS teams and provider customers to open the door to information-sharing and alliance building.● Spearheaded development of provider partnership solution based on gap analysis and determination of state-wide service needs and creating a plan to incentivize providers to expand service to underserved areas of the state.● Ushered in an increase in quality of services from provider to children and families, ensuring alignment and compliance with contract and terms of services.● Helmed training initiatives, resulting in implementation of Practice Model adopted throughout DCS and Providers and increasing understanding of fit into their work.

Steered provision of service-related consultation for juvenile probation departments located throughout 5 DCS regions and 27 Counties in the State of Indiana, establishing trust-based relationships and connecting youth-in-need with appropriate services + treatment resource options.● Performed an assessment of in- and out-of-state residential treatment facilities, garnering fresh perspective and providing consultation on services and treatment for probation youth.● Introduced online Probation Services Manual, partnering with colleagues in envisioning, outlining, and developing the manual focused on assisting County Probation Offices with more comprehensive understanding of services and treatment options available to youth and providing a resource to effectively navigate DCS referral and requirement systems.● Assisted in reduction of detention placements for youth, providing consultation related to the Juvenile Detention Alternative Initiative in creation of alternative options.

Madison, Indiana

Managed clinical staff, monitoring ongoing treatment of children and families receiving services + analyzing clinical data to determine area needs and performance quality and then developing plan of action to address + resolve service/compliance/policy issues.

Knoxville, Tennessee Area

Supervised team of in-home family intervention specialists. Engaged in professional development of team members. Designed and conducted instructional trainings for team and office to ensure fidelity to treatment model and use of best practice. Marketed services to external customers through outreach and educational presentations.

Provided direct and intensive family-based in-home services utilizing agency treatment model. Designed treatment plans to address individual and family need areas and tracked treatment progress through updates. Collaborated with stakeholders to support and ensure success for clients and their families.

Master Of Science In Education, Counseling Psychology

Bachelor Of Science - Bs, Psychology