• AEM specialist and web producer for Visa site properties including visaacceptance.com, cybersource.com and authorize.net. Building each site from scratch from the design/wireframe stage. Consulting on best practices for the web and enterprise level site production, performing development UAT, asset taxonomy development and management, content authoring and all ad hoc production duties for a complete brand redesign, platform move and rebuild• Custom HTML, CSS and JavaScript authoring… Show more • AEM specialist and web producer for Visa site properties including visaacceptance.com, cybersource.com and authorize.net. Building each site from scratch from the design/wireframe stage. Consulting on best practices for the web and enterprise level site production, performing development UAT, asset taxonomy development and management, content authoring and all ad hoc production duties for a complete brand redesign, platform move and rebuild• Custom HTML, CSS and JavaScript authoring within the AEM and Optimizely environments• HTML, CSS and JavaScript troubleshooting• Develop and write PowerShell scripts to automate manual tasks (renaming hundreds of assets, gathering specific information from a list of URLs, and so on)• Mockup online content for executive level stakeholders• Assemble, color correct, size and optimize all image and video assets, maintaining on brand theme and style guide• Author all pages for platform move to AEM. Proactively managing content within the CMS and taking ownership for quality and accuracy plus the documentation to maintain an extremely high-quality bar• Work collaboratively with developers, product managers and stakeholders to develop run-sustain standards, style guide maintenance, scalable asset management and overall launch readiness• SME resource providing training, technical guidance, and accessibility and localization best practices• Member of daily scrum team, contributing to estimation efforts for all projects and enhancements• Documentation author and owner, maintaining a best practice and style guide library and specialized authoring help for new AEM authors Show less

• Code and build html elements, edit assets, publish, localize and maintain revenue-driving online features for ultra-luxury cruise line website seabourn.com, using the Adobe Experience Manager (AEM) CMS• Develop and maintain scalable asset taxonomy from flat directory of thousands of assets• Write custom PowerShell scripts and User Defined Functions for Excel to drastically reduce manual efforts when processing and gathering project information. E.g., gather specific data points from… Show more • Code and build html elements, edit assets, publish, localize and maintain revenue-driving online features for ultra-luxury cruise line website seabourn.com, using the Adobe Experience Manager (AEM) CMS• Develop and maintain scalable asset taxonomy from flat directory of thousands of assets• Write custom PowerShell scripts and User Defined Functions for Excel to drastically reduce manual efforts when processing and gathering project information. E.g., gather specific data points from thousands of URLs in minutes instead of manually pulling data from each one• Make creative choices for image assets, color correct and crop for site optimization with Photoshop, and maintain the DAM integrity• Ensures on time and on brand design and execution of weekly marketing campaigns, communications and product merchandising from site readiness perspective Show less

Enabled seamless direct-to-consumer commerce for all Microsoft products and services as web producer/programmer for multi-billion-dollar e-commerce site, Microsoftstore.com.Key Assignments and Achievements• Prioritize and self-manage multiple large-scale projects simultaneously using Team Foundation Server (TFS)• Build daily and weekly site releases using a propriety CMS (Compass and RedTiger) and third-party CMS (Digital River Global Commerce), Photoshop, HTML and… Show more Enabled seamless direct-to-consumer commerce for all Microsoft products and services as web producer/programmer for multi-billion-dollar e-commerce site, Microsoftstore.com.Key Assignments and Achievements• Prioritize and self-manage multiple large-scale projects simultaneously using Team Foundation Server (TFS)• Build daily and weekly site releases using a propriety CMS (Compass and RedTiger) and third-party CMS (Digital River Global Commerce), Photoshop, HTML and CSS• Build targeted promotional offers with variations for bundled products, timed discounts, cross-sell and upsell• Support for overall site vision, ensuring a quality customer experience while simultaneously meeting group SLA, project goals and master delivery dates• Sole producer for global unified vision of the store header and footer menu navigations, as well as the shared navigation surfaced across all 500+ Microsoft-owned sites worldwide• Key member of team that built and released Office 2016 worldwide to 216 markets• Key member of team that migrated the worldwide site to a new platform, mapping hundreds of thousands of links• Managed the online geographical expansion of gift card pages, increasing gift card revenue to over a million dollars a month Show less

• Content programmer and producer for end-user content on Windows, Windows Phones and Zune• Managed U.S. podcast portfolio overseeing new podcast submission approvals, rejections and reported concerns• Led content choices based on business intelligence and feedback to drive user engagement and revenue• Tracked regional differences for games and managing the necessary localization and implementation• Collaborated with key stakeholders on the pre-production, planning, scheduling… Show more • Content programmer and producer for end-user content on Windows, Windows Phones and Zune• Managed U.S. podcast portfolio overseeing new podcast submission approvals, rejections and reported concerns• Led content choices based on business intelligence and feedback to drive user engagement and revenue• Tracked regional differences for games and managing the necessary localization and implementation• Collaborated with key stakeholders on the pre-production, planning, scheduling and publishing of content across Xbox LIVE channels• Used proprietary CMS (Compass) tools to create and publish content and resolve technical issues Show less

• Site Manager integral to the Xbox support website design, content management process and taxonomy• Release Manager and Sprint Manager lead for day-to-day process and content releases, inclusive of new site launch for Xbox One release• Managed all stages of content: writing, stakeholder review, editorial, production, QA, localization and global publication• Developed process for delivering third-party application content for Xbox 360 and Xbox One• Developed localization process… Show more • Site Manager integral to the Xbox support website design, content management process and taxonomy• Release Manager and Sprint Manager lead for day-to-day process and content releases, inclusive of new site launch for Xbox One release• Managed all stages of content: writing, stakeholder review, editorial, production, QA, localization and global publication• Developed process for delivering third-party application content for Xbox 360 and Xbox One• Developed localization process for multiple content streams and asset types consisting of 181 countries in 40 languages• Designed and executed site redesign localization for Xbox One release, including multiple new template types• Developed and delivered weekly content reporting using Omniture reporting, TFS and Excel• Performed as triage manager, program manager and expansion coordinator for multifunctional teams in diverse markets Show less

• Assisted team in delivering top tier technical application support for Microsoft Office Suite documentation writers• Developed cross-team processes to track and manage collaborative work using SharePoint, streamlining solution delivery• Gathered requirements to create technical specifications, delivering clear and concise plans to developers• Developed and managed triage system for allocating team work• Designed, managed and updated multiple SharePoint sites• Managed an… Show more • Assisted team in delivering top tier technical application support for Microsoft Office Suite documentation writers• Developed cross-team processes to track and manage collaborative work using SharePoint, streamlining solution delivery• Gathered requirements to create technical specifications, delivering clear and concise plans to developers• Developed and managed triage system for allocating team work• Designed, managed and updated multiple SharePoint sites• Managed an international team of nine on content verification and cleanup of migrated Office Online content• Manage monthly Sprint for a team of nine testers using the SCRUM method• Developed strategy to track and fix issues for 3000+ online pages of migrated content Show less