Whitney Schaszberger Email & Phone Number

Mechanicsburg, Pennsylvania, United States

Handle 100+ daily inquiries through phone and email from customers. Managing and distributing information within the office.Receiving emergency and non-emergency calls creating work orders in a timely manner.Assist Accounts Receivable in obtaining credit card authorizationCompleted over 20+ Customer service skills training Issue purchase ordersExcel reports/ Invoices

Maintained 40,000+ pick locations attributes and updated any issues that would pop upReorganized the Warehouse by product line, higher demand, and heaviest to lightest for better pallet stackingAssisted in the testing to implement Putaway Zones in warehouse to create efficiencies in the receiving departmentSlot several hundred items and physically move them from their old location to the new active locationIdentified more SKUs for the Auto-Store increasing our total lines picked from 45% to 59%

Worked with 25 associates with tasking and cross training into new stations Researched picking discrepancies Helped develop work instructions for the Auto Store department consisting of picking, induction, and palletizing. Assigned manpower based on workload at the start of shift and managed necessary changes during the shift as needed Monitored the shorts report to ensure our customers are not shorted any product to satisfy their orders 100% Helped in different areas when workflow is slower. Followed the correct process for Amazon, Pep boys, CTC orders and Safety audits