Whitney Critten Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Louisville, Kentucky, Us

Chicago, Il, Us

Role Summary: Senior Consultant, Network Solutions Resources, Commercial Markets Division

Chicago, Il, Us

Role Summary: Coordinated and executed print, digital and social media communication and marketing campaigns to various stakeholder groups. Additionally, I managed National Health Care Supply Chain Week & AHRMM’s online members’ only community, AHRMM Connect. External:- Coordinated & executed external communication for the professional membership association AHRMM. - Handled content development for email newsletters, print mailers, advocacy announcements, and press materials. - Developed & implemented email and content marketing communication plans for AHRMM membership and education.- Managing editor of AHRMM’s member magazine, Supply Chain Strategies & Solutions. Responsible for content development, copyediting, layout approval, and vendor management. Digital:- Primary website manager, content creator, and copy editor for ahrmm.org.- Analyzed ahrmm.org traffic for landing page and content optimization opportunities based on Google Analytics data. - Created search and display ads to promote AHRMM membership, education, and events online.- Established and implemented a communication plan to launch AHRMM Connect, an exclusive online community for AHRMM members. Additionally, I’m the primary community manager of the platform. Social:- Developed a social media marketing and communication plan to raise brand awareness, increase membership engagement, and drive lead generation. - Oversaw, managed and monitored AHRMM social media platforms: LinkedIn, Twitter, and YouTube.- Created and managed numerous organic and paid campaigns on Twitter and LinkedIn.

Chicago, Il, Us

- Daily management of social media channels including Facebook, Twitter, Instagram, Google+, and LinkedIn via Sprout Social.- Created a quarterly peer email communications plan and implemented it to influence the rank and reputation of the Quinlan School of Business.- Content creation for Quinlan’s website via feature stories profiling students, professors and alumni.- Managed the Quinlan website via T4, including handling requests from professors and administrators to update webpages.- Analyzed social media strategy and developed key recommendations to improve user engagement across Quinlan’s social media channels.- Actively participated in monthly communications meetings and provided insights on how Quinlan could grow brand reputation with stakeholders.- Responsible for training new internsFeature Articles: https://www.luc.edu/quinlan/stories/archive/quinlans-anti-poverty-incubator-partners-with-social-enterprises.shtmlhttps://luc.edu/quinlan/stories/archive/a-safe-haven-partners-with-quinlan.shtmlhttps://www.luc.edu/quinlan/stories/archive/new-partnerships-with-cfa-and-caia-bridge-gap-between-academia-and-industry.shtmlhttps://www.ajcu-citm.org/quinlan/stories/archive/mba-students-create-study-abroad-course-in-croatia.shtmlhttps://www.luc.edu/quinlan/stories/archive/expatriates-need-social-and-work-place-supportsays-professor.shtml

Chicago, Illinois, Us

Graduate student pursuing a master's degree in Global Strategic Communication. My time at Loyola is preparing me to effectively create and manage communications for organizations, while always being mindful of potential risks and exposures that may impact overall brand reputation with stakeholders.

Chicago, Il, Us

- Wrote press releases and media alerts for key council events and new hire announcements.- Made media contact lists for key council events using Meltwater.- Content creation for the website.- Conducted daily media monitoring of council experts via Meltwater.- Conducted Google AdWords keyword research to analyze which keywords would drive traffic to the website.- Responsible for media and public registration for council events.- Helped manage email template for the 2016 Chicago Forum on Global Cities.- Created tweets for The Chicago Forum on Global Cities via Sprout Social. Press Release:https://www.thechicagocouncil.org/press-release/chicago’s-former-chief-sustainability-officer-join-chicago-council-global-affairs

Arlington, Va, Us

- Researched, planned and executed The 2014 Step Out: Walk to Stop Diabetes, alongside the Special Event Manager and other interns.- Worked other special events such as Father of the Year awards and Tour de Cure 2014.- Worked with volunteers and the public at key special events, helping to create unique experiences with ADA Nashville.- Developed media contact lists to attract media coverage and to find potential emcees for the 2014 Step Out Walk.- Conducted a social media audit of key social media platforms and provided recommendations that would increase stakeholder engagement and donor participation.

Woonsocket, Ri, Us

Responded to a high number of inbound calls (45 daily average) from members of Silver Script Insurance who needed assistance with prescription drug claims, how to use their benefits, obtaining new prescriptions, prior authorizations and enrollments into the plan.

Murfreesboro, Tn, Us

* Maintained vital relationships with the MTSU hall of fame inductees and provided them with exceptional customer service* Answered any questions and alleviated any worries they had about this project* Provided clear instructions about the project and how it would benefit them to be involved* Maintained a spreadsheet with all of the inductees’ information

Murfreesboro, Tn, Us

Completed undergraduate degree in New Media Communication at Middle Tennessee State University.

* Developed a new media proposal that is focused on raising awareness, increasing volunteers and donations for this non-profit. * My proposal was implemented by a group of graduate student volunteers.

* Assisted the Director of Fundraising and Development by developing and implementing a digital media strategy and assisting with content creation for the website, blog and various social media platforms.* Created closed-captioned videos for the deaf & hard of hearing, organized media files such as video, audio and photos. * Worked with Deaf and Hard of Hearing children on ways to improve their self-esteem and academic subjects.

Master’S Degree, Global Strategic Communication

Bachelor'S Degree, Digital Communication And Media/Multimedia

Communication, General