Whitney Jacks Email & Phone Number

Chicago, Il, Us

Houston, Tx, Us

Finished FY24 as a top 5 Director of Sales in US Broadline out of 101. Leads six District Sales Managers and 63 Sales Consultants in opening new business and penetrating current accounts - resulting in $250 million customer sales and 8.16% year over year growth in FY24.570 new customers acquired in FY24 totaling $19 million in new sales. 90% of DSMs attained year over year bonus across all periods of FY24 Champions new initiatives and assists in piloting new programs such as Sysco Way to Sell, new compensation plan pilot, pricing strategy alignment, Perks Customer private eventsRegularly volunteers to assist or participates in goodwill building events in the community

Houston, Tx, Us

Pacesetter FY22Leads nine sales consultants in opening new business and penetrating current accounts, resulting in projected $20M in district sales Tracking at 74% sales dollar growth YOY, 49% piece growth YOY 113 new accounts shipped YTD totaling 16,570 pieces Ranked 6 of 182 District Sales Managers in the North Market – with eight of nine sales consultants at or under two years of tenure Coached 90% of team to earning bonus every period across the last 6 periods Champions new initiatives and assists in piloting new programs in downtown Chicago, i.e – Homegrown, Sysco Your Way, RFD partnership Regularly volunteers to assist or participates in goodwill building events in the community, i.e – Chicago Chefs Cook for Ukraine, Let’s Talk Womxn, IMPACT ARG, Chicago Urban League

Houston, Tx, Us

• Manages a $25M client portfolio of concepts including casinos, food manufacturing, colleges and universities, hotel chains and more• Corporate Contract Accounts – 90% category growth YTD, 48% profit growth YTD• Independent Restaurant Accounts – 56% category growth, 28% profit growth• Focuses on category growth by marketing new products and services • Engages with accounts daily to assist with future and ongoing projects and business needs• Familiar with 11 different product categories spanning up to 12,900 individual items• Responsible for recommending multiple service enhancement programs• Liaises seamlessly with all functional areas of the business to solve for the most efficient solution to exceed customer expectations• Trained newly hired Sales Consultants and assisted management during interview process • On track for corporate award where requirement was 10%+ case growth and $75,000+ in new gross profit, resulting in a promotion.• Selected as the first person to pilot new Account Manager role at Sysco Chicago

Houston, Tx, Us

Chicago, Ill, Us

• Responsible for managing the inquiry, booking, communication and payment processes for five venues simultaneously• Managed event operations for on-site promotional events, on-site private dining, off-site promotional events and large-scale catering to Biggs Mansion.• Capitalized on 50+ leads per week with a 40% conversion rate, a 15% increase.• Generated over $100,000 in sales for three brands in four months. • Developed 10+ new, enhanced private event experiences for guests• Created account management, sales prospecting and business development processes• Partnered with restaurant operations teams to successfully execute events, coordinated reservations, communicated event details and other specifics pertaining to event• Effectively negotiated revenues and controlled expenses for over 40 events a month• Knowledge of OpenTable, Micros, Breadcrumb and Aloha

Chicago, Il, Us

Joined as a Center Director, hired for history of exceptional customer service and leadership of large teams. KSL offers hands-on science education classes, birthday parties, summer camps, field trips, and special events for kids ages 2-12. We are enabling the next generation to become better thinkers using hands-on science activities.• Achieved 60% cross-utilization of products and services• Generated $20K+ in monthly center revenue within first 4 months • Added 1,800+ new leads to center database through numerous marketing efforts in first 4 months• Delivered outstanding customer service to 140+ students attending monthly• Implemented new product initiatives to create new customer outreach• Identified trends, areas of improvement and growth opportunities

Las Vegas, Nv, Us

Event Operations Manager for the Diamond Resorts Invitational and Partnership Marketing and Account Manager for National Marketing• Created a strategic marketing initiative from concept to $6 million, week-long, nationally televised golf marketing campaign over three years• Developed marketing and sponsor programs totaling $4.5 million in 2016• Collaborated with internal marketing divisions to generate $1.7 million in new timeshare sales for 2016 o Events of a Lifetime experiences including private Colt Ford Concert, Media Day events, incorporation to overall event timeline and cooking demonstrations with celebrity chef hosts• Generated 79 million impressions on social media platforms during event week through extensive planning in 2016• Reached 2.5 million viewers on Golf Channel during live and replayed telecasts in 2016• Raised $1.7 million for Florida Hospital for Children over three years• Managed a project team of 50+ committee leaders from all operation areas of the business• Planned and executed eight world-class sub-events under the umbrella of event week• Created programs that leveraged 6,000 Platinum Owners to purchase into the Diamond Resorts Invitational through their point programs• United efforts with accounting, finance, creative services, legal, and company charitable foundation to execute the largest company marketing initiative• Numerous other campaigns and concepts: o Event website design o Entire event collateral portfolio o Temporary, multi-level event facility planning totaling 24,000 sq. ft. o Coordinated performances by Darius Rucker, Chris Young, Huey Lewis & the News, and Jake Owen

Las Vegas, Nv, Us

Lake Buena Vista, Florida, Us

• Analyzed guest trends and financial statements to move and promote existing products and develop new menu items and concepts• Concentrated on increasing service, food quality and food safety standards for over 2,000 daily transactions• Managed 75 Cast Members and promoted cast recognition through appreciation and internal recognition programs

Lake Buena Vista, Florida, Us

• Supported five resorts and three lines of business with any activities involving MyMagic+ and new My Disney Experience technologies• Evaluated and modified training information given to Cast Members about MyMagic+• Created best practice guidelines for future resort and park roll-outs related to “Touch-to” enhancements

Lake Buena Vista, Florida, Us

• Analyzed guest service trends by reviewing monthly Guest Service Management scoreso Developed reporting tools to assist in tracking guest comments while strategizing ways to increase perceived value to guestso Produced Cast Member communication pieces surrounding the values of those scores and how they compared to resorts in similar segmentso Expanded available recognition tools based on achievement of monthly score goals• Managed 11 core responsibilities simultaneously while continuing to drive operations based results• Lead and coached the performance for over 150 Cast Members on personal and professional development

Supported developing new incentive programs for current students and immediate graduates to consider the alumni association after graduation

Orlando, Florida, Us

Front Office & Housekeeping rotations. Assessed front desk guest service performance and presented findings to the GM and operations VPs, leading to changes in the check-in process.

Memphis, Tn, Us

Provided a written summary of the review of previous years’ hotel costs and information and for other catering and rental companies for all ALSAC events. Assisted Outside Event Planner with contacting vendors and hotels to request pricing and availability. Developed Site Inspection forms to better understand hotel meeting space and hotel services. Developed PER to evaluate trends in events