Peace, My name is Whitney but I'm professionally known as "Luvly Brown". I'm a 38 year old entrepreneur and small business owner in NYC. I’m currently studying to ascertain my NYC real estate license with Scope Realty | Century 21. Before becoming a stylist I developed 15+ years of retail and customer service experience. I've worked with Gap Inc, H&M, Commerce Bank (TD Bank), Verizon Wireless, St. Patrick's Cathedral & Asphalt Green. I have been working retail since I was 16 years old and transitioned the knowledge I've obtained over the years into my management and operational style as a salon manager. I'm a hard worker and am passionate about providing customer service with integrity. I believe customer service is the heartbeat of any business transaction.
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Account ExecutiveBritcoNew York, Ny, Us -
Warehouse AssociateCostco Wholesale Oct 2023 - PresentHarlemBoost team efficiency by learning all roles and rotating through positions.Support team efforts by backing up fellow warehouse workers in managing incoming and outgoing products.Meet promised delivery times using excellent sorting skills and strong attention to detail. -
Owner | HairstylistHair By Luvly Brown Sep 2011 - PresentNew York, United StatesConsult with clients to design individual styles, utilizing braid and styling expertise to fulfill their needs and exceed expectations.Ensure meticulous sanitation of tools and equipment between clients, maintaining a clean and organized workstation for a hygienic and relaxing experience.Maintain detailed records of preferences and service history to provide personalized recommendations and build rapport with each client.Exceed expectations by incorporating client feedback, actively listening to concerns, and offering additional services or recommendations when appropriate.salon while specializing in natural hair and protective styles.
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Sales RepresentativeBanana Republic Feb 2011 - Nov 2011Brooklyn, New York, United States• Developed in-depth knowledge of Banana Republic Factory product features, benefits and current trends. Translated that knowledge into engaging product presentations that resonated with each customer, driving sales conversion.• Adapted to various customer preferences, offering seamless assistance through in-store, phone or online channels. Maximized sales opportunity by leveraging all available platforms and promoting efficient buying journeys.• Worked collaboratively with colleagues to create a positive and engaging shopping experience for all customers. -
Fitness Center StaffAsphalt Green Nov 2009 - Nov 2010New York, United StatesGreeted and assisted customers by answering any questions they had about the fitness center’s products and services. Maintained the order & cleanliness of the main entrance to the swimming pool area while washing, folding & providing customers with fresh linens. Booked appointments for members seeking massage services.Developed an amazing bond with the members. -
Customer Service SupervisorSt. Patrick’S Cathedral Gift Shop Jun 2008 - Oct 2009New York, United States• Supervised and trained a team of employees, providing guidance and support to ensure productivity and success.• Maintained accurate inventory levels by conducting regular counts and restocking shelves to enhance customer satisfaction.• Increased revenue through active participation in price changes and promotional activities.• Processed cash and credit card transactions accurately and promptly while adhering to security protocols
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Customer Care SupervisorVerizon Wireless Communications Jan 2005 - Apr 2008New York, United States• Monitored CSR performance, provided feedback, and conducted regular one-on-one meetings to ensure successful job performance.• Provided guidance to CSRs on how to handle difficult customers or situations.• Trained new hires on policies and procedures related to customer service interactions -
Bank TellerCommerce Bancorp Aug 2004 - Jan 2005New York, United StatesMaintained and balanced cash drawers, reconciling discrepancies.Collected currency for deposit, verified deposit amounts and entered transactions into [Software].Assisted customers with processing transactions and resolving complaints.Reconciled transactions and verified cash totals without variances.
Whitney Lawrence Education Details
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Scope Realty | Century 21Real Estate -
Empire Beauty School-BrooklynCosmetology/Cosmetologist, General
Frequently Asked Questions about Whitney Lawrence
What company does Whitney Lawrence work for?
Whitney Lawrence works for Britco
What is Whitney Lawrence's role at the current company?
Whitney Lawrence's current role is Account Executive.
What schools did Whitney Lawrence attend?
Whitney Lawrence attended Scope Realty | Century 21, Empire Beauty School-Brooklyn.
Not the Whitney Lawrence you were looking for?
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Whitney Lawrence
Portland, Or2gmail.com, autodesk.com4 +141550XXXXX
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3gmail.com, dot.ca.gov, dot.ca.gov
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Whitney Lawrence
Glen Allen, Va6aol.com, aol.com, gmail.com, paylocity.com, maxwellhealth.com, usi.com2 +184746XXXXX
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