Whitney Coffman Email & Phone Number

Macon, Mo, Us

Macon, Mo

Monroe City, Missouri, United States

Macon, Missouri

-Promoted to a creative position due to strong social media knowledge and strong understanding of bank operations. -Support marketing executive in organizing projects such as launching our social media page, creating Pandora and local radio station ads, organizing customer appreciation events and redesigning lobby. -Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.) to evaluate overall performance of campaigns, projects… Show more -Promoted to a creative position due to strong social media knowledge and strong understanding of bank operations. -Support marketing executive in organizing projects such as launching our social media page, creating Pandora and local radio station ads, organizing customer appreciation events and redesigning lobby. -Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.) to evaluate overall performance of campaigns, projects, and products.-Compose and post online content for company website and social media accounts.-Design marketing material such as posters, flyers, t-shirts, customer appreciation gifts, to augment the company’s promotions, services, and important information.-Develop extensive knowledge of photo editing software such as Adobe Photoshop, Pixlr, and several logo apps.-Excel at working in situations where there are different ideas needed to solve problems and create new marketing or social material.-Enhanced ability to coordinate events by organizing team building training for a staff of 58. Show less

Macon, Missouri

-Utilized extensive knowledge of bank specific programs such as CIF2020, Vertex, Xperience, and Synergy.-Received and responded to customer service account inquiries on account balances, transaction details, statements, fees, and charges.-Checked customer accounts for transactions and proper authorization.-Listened intently to assess and interpret customers’ needs over the phone while I referred them to appropriate banking services or representatives.

Macon, Missouri

-Responsible for helping customers with transactions such as: deposits, withdrawals, transfers, loan payments, money orders cashier’s check and account reconciliation by analyzing statements.-Advanced interpersonal and multi-tasking skills while assisting co-workers and customers with transactions and being accountable for balancing a cash drawer of up to $10,000.-Developed critical thinking and communication skills while assisting customers with transactions. -Trained in bank… Show more -Responsible for helping customers with transactions such as: deposits, withdrawals, transfers, loan payments, money orders cashier’s check and account reconciliation by analyzing statements.-Advanced interpersonal and multi-tasking skills while assisting co-workers and customers with transactions and being accountable for balancing a cash drawer of up to $10,000.-Developed critical thinking and communication skills while assisting customers with transactions. -Trained in bank specific programs such as CIF2020, Vertex, Xperience, and Synergy. Show less

Education record

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: National Honor Society of Leadership and Success