Whitney Cook-Oleman Email & Phone Number

San Diego, CA, US

• Determine scope of work in partnership with clients through hackathons or organizational diagnoses
• Conduct focus groups and interviews with key stakeholders and subject matter experts to accurately assess needs and potential solutions
• Lead working sessions with clients and other instructional designers to build solutions real time
• Manage stakeholders internally and externally to ensure timelines are met and deliverables maintain high quality standards
• Collaborate with stakeholders to build and deliver data-driven learning and development journeys to address business demands
• Design development courses, webinars, workshops, and supporting instructional materials leveraging adult learning theory aimed for senior leadership in areas such as leadership development, wellbeing, disruption, and.

San Diego, California, United States

• Design learning and communication courses, webinars, workshops, and supporting instructional materials to influence the employee experience in areas such as diversity, equity, and inclusion; change management; and.
• Consult with clients to determine organizational needs
• Evaluate the impact of solutions and continuously improve them

• Own employee engagement planning and implementation process by conducting research and data collection on employee engagement opportunity areas (surveys, focus groups) and determine associated interventions.
• Act as program manager of internal Career Development Program, including curating and facilitating monthly career development sessions, building and maintain relationships with SME’s and Consultants, and facilitating.
• Oversee organizational job shadowing program, including career coaching interested individuals and facilitating connections with applicable departments and mentors.
• Communicate change initiatives organizationally and with senior leadership.
• Continue conducting Analyst II responsibilities, including performance management, facilitation of DISC, and implementing e-learning engagement strategies.

San Diego, California

• Facilitate organizational change to blended learning methodologies.
• Manage performance management system (Wingspan) and provided necessary coaching and training on proper performance evaluation.
• Develop strategies to ensure 100% training compliance for all Authority employees.
• Act as an internal consultant to identify change opportunities organization-wide to improve employee engagement and satisfaction.
• Conduct surveys and focus groups to identify necessary cultural initiatives and interventions.
• Conduct career coaching sessions utilizing DISC and StrengthsFinder.

San Diego, California

• Implemented level 1 and 2 training evaluation initiatives for both e-learning and ILT trainings, as well as provided a framework for incorporation of level 3 training evaluation metrics.
• Assisted in the creation of a competency model framework for curriculum design.
• Conducted analytics related to training effectiveness through the usage of SPSS.
• Facilitated the migration from one LMS (LearnCore) to another (MindTickle).
• Maintained successful implementation of the LMS and all associated e-Learning content by creating, publishing, and archiving e-learning courses; managing and assigning training curricula and certifications; and.
• Collaborated with the LMS vendor to provide ongoing technical support to learners and trainers.

Greater Los Angeles Area

• Utilized organizational diagnosis methods to identify areas negatively impacting organizational health, efficiency, and effectiveness.
• Worked in collaboration with organization leaders to complete the organizational diagnosis and propose possible interventions with consideration to time, cost, culture and return on investment.
• Developed a survey to measure supervisor and staff satisfaction and collect feedback.
• Conducted interviews and focus groups with subject matter experts as a means of data collection.
• Provided expert knowledge on organization development, change management, and performance evaluation.
• Presented findings to organization leaders and executive team.

Los Angeles, California

• Utilized Instructional Systems Design (ISD) and the ADDIE model to create training initiatives and materials for a number of company initiatives; including company safety, HIPAA compliance, and intern development.
• Connected with Subject Matter Experts (SME's) to ensure quality of content in training deliverables.
• Coordinated several training events, including remote training for executives and hiring managers.
• Created a Dashboard to track and graphically display training data (employees trained, number of training hours completed, etc) on Excel.
• Created training tracks to be completed by employees on Grovo Delta.
• Worked on a team dedicated to coordinating and executing a three-day Hackathon; including arranging meals, acting as an ambassador, and organizing extracurricular activities (scavenger hunt, cocktail contest, Snapchat.

Santa Fe Springs, California

• Involved with development of a new hire training orientation focused on education of organizational mission/statement and organizational goals/ culture.
• Source resumes from Indeed, Careerbuilder, and Monster.
• Examine resumes to determine candidate job fit/ organizational fit.
• Candidate outreach via phone and email.
• Screening of candidates to determine job interest and organizational/ role fit.
• Creation of letters of outreach to potential candidates.

Greater San Diego Area

Master Of Science (Ms), Industrial And Organizational Psychology

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Circle K International- Member Development and Education Chair