Richard Whitney is a Implementation Consultant at Brainshark. He possess expertise in saas, account management, process improvement, disaster recovery, professional services and 12 more skills. Colleagues describe him as "I have had the pleasure of working alongside Rich for many, many years. I would highly recommend Rich for his outstanding consulting and technical support skills, as he possess a strong combination of technical expertise and exceptional problem-solving abilities, which enables him to effectively analyze complex issues and provide timely solutions. Rich's consulting skills are impressive, as he demonstrates a deep understanding of client needs and is able to translate technical jargon into clear and concise recommendations. Rich has a keen ability to assess business requirements and align them with the most suitable technical solutions, ensuring client satisfaction and success. Furthermore, his technical support abilities are unparalleled. Rich exhibits a patient and empathetic approach when assisting clients in resolving technical issues. His excellent communication skills allow him to relay instructions and explanations in a manner that is easily understandable, even to those with limited technical knowledge. Additionally, Rich is highly dependable and maintains a strong commitment to delivering high-quality results. He consistently exhibits a strong work ethic, attention to detail, and a proactive approach in identifying areas for improvement. Based on my experience working alongside him, I have full confidence in his consulting and technical support capabilities. Rich consistently demonstrates professionalism, expertise, and an unwavering dedication to client satisfaction." and "It was a pleasure to work with Rich! He is incredibly friendly and always approachable for help. Rich is a quick learner and excellent problem solver. Rich played an integral role in building my own product knowledge and troubleshooting skill set. He always receives positive feedback from both clients and coworkers alike. Rich would be a great asset to any team! "