Whitney Thung Email & Phone Number

➤ Continually designed and developed digital products weekly, totalling in a portfolio of over 30+ designs available for sale on platforms such as RedBubble and Etsy.➤ Successfully marketed and sold 50+ monthly sales by employing SEO techniques to enhance the visibility of my page and attract more traffic.➤ Maintained an average of over 100 monthly visitors to my shop, up to a 33% conversion rate of those visitors purchasing products with my designs. ➤ Collaborated with a community of over 30 RedBubble Artists to generate creative design concepts and boost sales by supporting one another.

➤ Collaborated with the development team to deploy a mobile application that educates and provides a service that aids those that are socially stigmatized and striving for professional and educational advancement.➤ Designed and developed the mobile ticketing system so that application users may send issue requests that are automatically sent to the IT support team. Created an internal logging system for all ticket requests.➤ Participated in weekly stand ups with my manager and my team to review functional requirements, provide input on product designs, raise awareness of potential issues, and suggest possible solutions to mitigate risks.➤ Demonstrated application functionality using user flow diagrams, layouts, flowcharts, and documentation.➤ Implemented software testing to identify bugs and developed solutions to improve application functionality.➤ Established excellent communication skills with asynchronous communication with my manager and team.

Elk Grove

➤ Customer-based server with 3 years of experience serving guests at an upscale all-you-can-eat restaurant. Catered up to 50 guests per night and ensured all meals are served on time. Advised guests on food and beverage choices with my excellent knowledge of menu items. Performed cashiering functions by closing checks and preparing end-of-the-day reports. ➤ Built a strong rapport with returning guests through friendly and professional service as well as willingness to accommodate special requests. Received commendations from management for speed, efficiency, and excellent communication skills.

➤ Adapted to a diverse work environment by learning conversational Spanish to successfully communicate and work with non-English speaking employees. Trained new staff in conversational Spanish when applicable.

Sacramento, California, United States

Sacramento, California, United States

➤ Independently worked morning shift and prepared for opening by brewing teas, refilling toppings, and restocking inventory.➤ Prepared fresh boba, sea cream, egg pudding and grass jelly while juggling food and drink orders.➤ Memorized over 30+ recipes and served over 300 beverages per day with speed, quality, and consistency.➤ Trained new employees to prepare them for success in the work environment.➤ Completed closing shift duties by closing the register, organizing receipts, locking the front doors, wiping down all equipment, and sanitized the entire shop.