Whitney Torres Email & Phone Number

San Jose, California, Us

As a Senior Manager of Sales Enablement, my role is to serve as the voice of both the customer and the sales team in the field, ensuring their needs and perspectives are at the forefront of our strategies. I empower the sales team with the tools and resources they need to effectively engage contractors and close deals. By closely collaborating with various departments, I align efforts to provide the sales team with the latest information, strategies, and consistent messaging. My focus is on identifying and amplifying successful techniques and materials, facilitating their systematic sharing across the team, ultimately driving revenue growth and enhancing customer satisfaction.

San Jose, California, Us

San Jose, California, Us

Support and deliver sales of GAF Energy solar products to roofing contractors in Florida and the Carolinas. Responsible for growing solar sales by collaborating with contractors on training, resources, product, and delivering a high quality level of support.

Richmond, California, Us

First point of contact for New Home builders to facilitate solar sales and training in accordance with T24 building code; reconcile sales reports and work orders; customer support. Relationship management and reporting accuracy.

Richmond, California, Us

Media work with SunPower Corporate Communications team. Served as "the talent" for three satellite media tours for tv and radio broadcast interviews on national morning news and talk shows to discuss common FAQs about solar. Facebook live broadcast with co-star GM of Residential to discuss solar FAQs in real time.

Richmond, California, Us

Consult with home buyers on energy needs, savings, return on investment, $0 down solar options.

Richmond, California, Us

Co-developed New Homes inside sales process to standardize inside sales phone script, measure performance, increase sales efficiency, and improve customer experience. Quality Control via call scoring, weekly one on one training, weekly team training, and performance feedback.

Richmond, California, Us

Manage team of direct reports on performance metrics, improvement. Co-developed solar advisor pre-sales process to standardize inside sales phone script, measure performance, increase cycle efficiency, and improve customer experience. Quality Control via call scoring, weekly one on one training, weekly team sales training, and performance feedback.

Richmond, California, Us

The Quality Lead for the Solar Advisors ensures a premium customer experience and drives sales success for the direct sales teams and partner channel. The Quality Lead is responsible for co-management in overall strategy, agent staffing, training, and management of the presales team as it relates to agent performance, call quality, and a consistently reliable, relatable, and responsive engagement with the customer. The Quality Lead runs point on high-profile referral campaigns such as VIP Executive Pass and strategic partnerships. This role works in cross functional capacity with Customer Experience, Marketing, Sales and Business Development to drive high levels of customer satisfaction, provide a feedback loop on lead generation activity, offer Solar Advisor services to additional departments, and drive brand value across channels.

Richmond, California, Us

The role of Solar Advisor is the the first point of contact with the residential solar customer. The Solar Advisor handles all communication between the initial customer inquiry and the solar consultation, building brand value and consumer confidence as the voice of SunPower.

Richmond, California, Us

As a SunPower Direct Solar Energy Consultant, my role is to consult with homeowners on the opportunity to reduce their energy bill, move toward energy independence, and make a lasting contribution to environmental sustainability with solar energy. SunPower manufactures and installs the highest quality, most powerful solar panels on the planet, never compromising on quality or customer happiness.

The CleanTX Foundation connects the different facets of Austin and Texas' clean energy economy to foster collaboration and development. Through numerous educational and networking events, content development and civic leadership CleanTX addresses the most relevant and pressing energy issues while focusing on home-grown solutions.As a Leadership Council member, Whitney has facilitated relationships and partnerships, resulting in new media content production and sponsorships for CleanTX.

Austin, Tx, Us

As Major Accounts Executive for Meridian Solar, Whitney created relationships leading to new business and marketing opportunities and worked with clients on design consultation, financial analysis, and project coordination for their commercial photovoltaic (PV) solar energy systems. Additionally, Whitney worked closely with the Marketing team to develop market strategy, create content and design for both promotional materials and the website, and to bring new opportunities to the table by connecting people and ideas. While at Meridian Solar, Whitney served as a sustainability officer, enrolling the company in the Austin Green Business Leaders program and in the Austin Energy Green Building program.

As Network Developer, Whitney managed the expansion of the national WorkSTEPS provider network through business to business sales, marketing, and contract management, to meet the location and service needs for WorkSTEPS clients. As head of the department, Whitney interfaced with executives at all levels of the company. In addition to her role in business development, the many hats worn to accomplish myriad objectives included project management, copy writing for marketing materials and RFPs, technical writing, technical support, account management, and more.

Austin, Tx, Us

At the Accounts Receivable Tacking System (ARTS) department, I advised clients in welfare programs, reconciled discrepancies found in budgeting, and arranged for debt repayment based on customers' financial situations. Resolution of clients' billing complaints was accomplished by performing activities such as investigation via the Office of the Inspector General, verification of benefits received and transactions made, eligibility for benefits and Treasury offset garnishment.

The benefits of shopping locally are irrefutable: it keeps our money in the local economy helping independent businesses compete against big national chains. It lessens our impact on the Earth’s environment, and it nurtures that curious and beautiful thing that makes our community so…OURS.The mission is very simple: to simultaneously champion the businesses that make our community unique and reward the people that support them.Go Local. Good for your community. Good for you.

Membership Services Event PlanningWeb Design and ManagementAdvertising / Graphic Design

Us

Experience assisting at the executive level, utilizing organization and customer service skills, stellar written and verbal communication and ability to juggle multiple priorities in a fast-paced environment to meet deadlines. Served as the intial point of contact for clients, executed receipt of contracts, earnest money deposits, office supply and technology management.

Bachelor Of Arts, Sociology

Spanish Language, Spanish History And Culture