Whitney Pickett Email & Phone Number

Gosport, In, Us

I increased volunteer enrollment by 30% through a targeted recruitment plan using digital platforms and direct outreach. I launched an animal foster program, placing of animals in crisis housing during emergencies. By partnering with local non-profits, I boosted volunteer diversity by 40% with culturally sensitive outreach.

I optimized the hiring cycle for all agency roles, accelerating recruitment and enhancing candidate quality. By partnering with senior leaders and HR, I boosted employee satisfaction by 15% through targeted engagement and wellness strategies. I designed a leadership program and crafted a behavioral interviewing handbook to upskill managers. My efforts in founding a DEIB Commission led to a 30% rise in diverse candidate applications, solidifying our reputation as a champion of equity and inclusion.

I facilitated communication with clients and promoters to strengthen relationships and drive successful promotions. By creating opportunities for individuals to collaborate with industry professionals and artists, I helped them gain valuable experience and insights. I launched targeted recruitment campaigns through job boards and social media, effectively attracting top-quality vendors and artists.

I enhanced the accuracy of HR documentation by 15% by implementing a new tracking system, which streamlined compliance and performance evaluations, job classifications, I-9 forms, H1B visas, and leave management. Additionally, I refined the onboarding and offboarding processes by documenting crucial feedback during exit interviews and introducing 90-day check-ins, leading to a 20% boost in employee retention.

I managed client intake by qualifying leads, performing caregiver background checks, and overseeing quality assurance throughout the placement process. I also trained new field staff, covering company orientation, equipment usage, systems, expense reporting, and operational procedures. By streamlining payer authorization processes, I reduced processing time by 20% while ensuring regulatory compliance, which allowed for uninterrupted care for Seniorlink consumers.

I consistently provide high levels of customer service and conflict resolution to both internal and external customers through daily interactions in person, over the phone, and via email. I participate in the intake process, starting with qualified leads and overseeing tasks such as record keeping, form collection, caregiver background checks, and quality assurance through consumer placement. I also support all field staff with onboarding, equipment requisition, systems training, expense reporting, and process training. Additionally, I ensure continuous survey readiness and compliance with professional standards, as well as federal, state, and local regulations, including proper document flow and storage management.

Associate Of Arts And Sciences - Aas, Organizational Leadership

Diploma, High School/Secondary Diplomas And Certificates