William Mcglone Email & Phone Number

Chapel Hill, Nc, Us

Greensboro, North Carolina, Us

Greensboro, North Carolina, Us

Leading a multi-disciplinary team of analytic application and business intelligence developers specifically focused in Epic's Cogito Data and Business Intelligence platform (Reporting Workbench, Clarity, Caboodle, Radar, SlicerDicer). Accountable for portfolio, project, and request management and completion, application testing and go-live, and resource management.

Greensboro, North Carolina, Us

Leading a team of Epic Clarity certified professionals focused on providing reporting, data extract, and analytical solutions to clinical and business leaders. Responsible for request intake, project management, resource management and customer service.

Greensboro, North Carolina, Us

Business Intelligence developer and Subject matter expert certified in reporting on admissions, discharges, and transfers, hospital billing, clinical scheduling and referrals.

Winston-Salem, Nc, Us

-Configured, maintained, and supported the MS Project Server 2010 environment-Developed processes for requesting, designing, and releasing BI reports to users and stakeholders-Collaborated with organizational project managers, stakeholders, and customers to align with PMO guidelines-Consulted with users on applying project management principles using MS Project Professional-Facilitated resource management through time-tracking and forecasting for an IT dept. of over 250 FTEs-Served as SharePoint 2010 champion for the PMO and ITS Strategy & Control department-Assisted project managers in scheduling, documenting, and facilitating multiple projects and project plans-Performed ad-hoc timesheet data extraction and analysis using Excel pivot tables-Created status reporting using the Microsoft BI Stack in relation to MS Project Server-Provided training on use and best practice of MS Project Professional, Server, and Project Web App

Rocky Mount, Nc, Us

-Designed and built healthcare and compliance reports using Crystal Reports XI-Lead conversion of reports developed in Seagate Crystal 7 to Crystal Reports XI-Created and automated excel-based executive dashboards and scorecards-Provided ad hoc data extractions through the use of SQL Server Management Studio 2008 and MS Access-Maintained SQL stored procedures, functions, views, and data tables -Processed and distributed monthly encounter data and HIPAA files to clients-Troubleshot claim and encounter file rejections to meet required pass rates for each state-Coordinated report schedules and due dates for internal and external reports-Facilitated reporting requirements and planning meetings between IT and operations-Maintained Redix data transformation tool for HIPAA 837 files-Translated data into executive dashboards and actionable information-Served as the main point of contact for encounter data for more than 30 health plan clients-Assisted in the continuous improvement of over 100 claim, provider, and member reports workflows-Assessed new ETL tools for integration with systems already on premises-Created automation jobs and scripts using PowerShell scripting in conjunction with Crystal Reports and ActiveBatch

Greenville, North Carolina, Us

- Provided first level end-user support- Logged calls into call-tracking database (HEAT)- Maintained hardware for all city departments: Dell and HP laptops/desktops, peripherals, and cell phones- Troubleshot software, operating system, and hardware related issues