Oracle Cloud Infrastructure

- Customer focused support of Japan install base through the Spares Support Organization (SSO)- Developed and implemented scalable business processes, enhancing SSO's ability to deliver high service levels for our customers within the rapidly growing semiconductor industry

- Business Analyst, KLA Services (GSS), Spares Support Organization (SSO)- Service Parts Planner supporting Southeast Asia install base

- Increased visibility to the cost per package breakdown of parcel shipments by writing a versatile backend framework and creating automatically updating waterfall views of spend.- Identified discrepancies in freight data exceeding 89% by performing large-scale data validation exercises using SQL which led to the discovery of an underperforming vendor.- Through ad hoc troubleshooting, identified inaccuracies in emissions dashboards leading to improvement of backend SQL and improved emissions visibility.- Communicated data issues to senior leadership by developing and presenting Tableau visuals.

- Navigated, piloted commercial fishing vessel throughout Southeast AK and the Inside Passage.- Transported 2.2 million pounds of salmon through the cold chain.

- Increased sales by over $200,000 through a customer-led purchasing experience and establishing a network focused on long-term customer engagement.- Became familiar with the supply chain and operations within a high-volume retailer.