In addition to my Scrum Master work, I managed multiple key projects, including compliance with USPS Hazmat shipping requirements, USPS Parcel Select Lightweight changes, and the 2023 Peak-season Preparedness, ensuring successful and timely deliveries. I also completed numerous side projects focused on documentation, training, and process improvements, further increasing the efficiency and effectiveness of my teams.

At Pitney Bowes, I worked as a Senior Scrum Master, leading three Agile teams and facilitating all Scrum ceremonies, including stand-ups, sprint planning, grooming, retrospectives, and demos. I streamlined processes by organizing Jira projects, improving workflows, and implementing automation, which enhanced team visibility and productivity.

At NetSuite, I served as a Senior Scrum Master, where I led multiple Agile teams and facilitated key ceremonies, including stand-ups, sprint planning, retrospectives, and demos. I was responsible for mentoring and training new Scrum Masters, ensuring they adopted Agile best practices. Additionally, I reviewed Java and SQL code across the division, contributed to executive planning meetings, and created internal process documentation. My role also involved addressing team impediments, enhancing collaboration, and driving continuous improvement, which resulted in more efficient project delivery and stronger team performance.

In my role as Scrum Master, I facilitated Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, ensuring the team stayed on track and delivered high-quality results. I also managed the transition of code releases between environments, triaged concerns across various departments, and conducted data investigations to support business decisions. My leadership helped improve team efficiency, streamline release processes, and enhance overall project delivery.

As a DBA at Qvinci, I was responsible for managing and maintaining the company’s databases, ensuring data integrity, security, and performance. I conducted data investigations to support various departments, including Customer Support, Marketing, Sales, and Executive teams, providing insights and solutions to data-related issues. My role also involved optimizing database performance, troubleshooting issues, and ensuring the smooth transition of data between environments during software releases. My work contributed to the reliability and efficiency of Qvinci's data management processes.

As a Senior Software Developer and Change Control Manager, I played a dual role in both developing software and overseeing the release process. As a Senior Developer, I contributed to the design, development, and maintenance of software solutions, ensuring high-quality code and efficient functionality. In my role as Change Control Manager, I managed the transition of releases between environments, controlled the release schedule, and automated the release processes. I also triaged issues from various departments and ensured that all code changes were thoroughly reviewed and tested before deployment. My efforts were key in maintaining a stable production environment and enhancing the efficiency and reliability of software releases.

At Centershift, I worked as a Software Engineer, initially joining on a six-month contract. I quickly recognized opportunities for improvement and proposed the role of Change Control Manager, which I then filled for almost three years. In this role, I was responsible for overseeing code releases, automating release processes, and ensuring compliance with PCI and SAS70 audits. I reported directly to company executives, bringing visibility to critical areas of concern and ensuring smooth, efficient software delivery. My work significantly improved the reliability and security of software deployments.

Working in Visual Studio 2008 (previously 2005) to create a Thin-Client Windows Application connecting remotely to Datacenters running Oracle 11g (previously 10g) Databases.

At Caselle, as a Software Engineer and on the Communication Team, I played a key role in developing and maintaining software solutions. I was instrumental in the company's transition from a Waterfall to an Agile Software Development Life Cycle (SDLC). This involved redefining development processes, implementing Agile best practices, and facilitating the adoption of Agile methodologies across the team. My contributions helped improve collaboration, increase development efficiency, and enhance the overall quality of the software delivered.I assisted in the upgrade and conversion of their project to a modern and improved version. The old version was a VB6/Access Thin Client that was converted to a VB.Net-C#/SQL Server N-Tier application.