Andy Warner Email and Phone Number
Andy Warner work email
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Andy Warner personal email
I am an experienced strategic SaaS leader with success growing customer success, operations and sales teams. The majority of my career has been in the automotive software and digital marketing verticals. Currently, I have national responsibility driving the sales and marketing for ethnic minority-owned automotive dealerships at CDK Global. This represents over 1,500 customers across the United States. In addition, I drive advocacy, education, support and training for our ethnic minority dealer associations. Previously, I have:- led national consulting teams advising automotive dealerships on sales best practices;- advised automotive manufacturers on Tier II and Tier III digital marketing strategies to increase lead generation;- led national top 20 automotive dealer group's digital marketing and digital sales operations; - led development teams that managed B2B data transfer feeds;- published in automotive digital properties and journals regarding automotive retail best practices;- featured speaker at several national and regional automotive industry events. I am highly skilled in relationship building among business partners, customers, and all levels within an organization. Also, I have a passion for delivering diversity and inclusion results that drive key business performance metrics. Specialties: Automotive retail, CRM management, Customer Success, Internet marketing, lead generation, mobile marketing, sales management, sales operations, SEM, SEO, social media marketing and website development and management
Cdk Global
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Manager, Customer SuccessCdk Global Jan 2024 - PresentAustin, Texas, Us- Lead a team of Customer Success Managers.- Team is responsible for over 1,300 accounts and over $50M TCV
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Partnership Development Executive, Minority DealersCdk Global Dec 2020 - Dec 2023Austin, Texas, Us- Responsible for leading the strategy to grow the company’s impact as a strategic partner to over 1,500 minority automobile dealer accounts. - Responsible for engaging and growing market share with OEMs, minority dealer associations and other industry partners. These groups include: National Association of Automobile Dealers (NAMAD); General Motors Minority Dealer Association (GMMDA); Chrysler Minority Dealer Association (CMDA); Ford Minority Dealer Association (Ford MDA); and Toyota Lexus Minority Owner Dealers Association (TLMODA).- Partner with CDK's Diversity and Inclusion division to support CDK's inclusive culture, including talent identification, community engagement, and CDK's supplier diversity programs. This includes the Fueling Careers Scholarship Program, a collaboration between CDK Global and NAMAD.
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Manager, Customer SuccessCdk Global Apr 2019 - Dec 2020Austin, Texas, Us- Supervised a team of Customer Success Advocates aligned to the east, midwest and southern regions of the United States. - Trained and developed Customer Success Advocates to promote retention and loyalty.- Worked closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction with the goal to increase revenue and retention.
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Performance Improvement ConsultantCdk Global Jul 2018 - Mar 2019Austin, Texas, Us- Advised Nissan Motor Company on their lead management strategy and digital sales operations at Tier I.- Consulted with Nissan dealerships on developing digital training objectives for Market Areas and Regions at Tier III.- Responsible for increasing internet sales for assigned areas in Nissan’s dealership network.- Advised CDK Global’s SEO team on improving their customer retention and sales processes.- Created consulting product packages for CDK Global’s digital retailing and digital operations product offerings.
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Sr Manager, Ford / Lincoln Consulting & TrainingCdk Global Mar 2013 - Jun 2018Austin, Texas, Us- Led a national team of 30 automobile dealership consultants. The team drove the utilization of internet leads, lead response time, sales close rate, and digital marketing/advertising training for Ford and Lincoln Dealers for the United States.- Advised key business partners at Ford Motor Company and Ford Direct on digital marketing KPIs.- Worked with regional and market area Sales/Parts/Service Field Teams coordinating site visits, e-business updates, conducting regional symposiums and executing national training projects.
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Director, Automotive3 Birds Marketing Llc Apr 2012 - Feb 2013Chapel Hill, North Carolina, UsHelping the automotive industry improve their email, social, search and other digital marketing strategies. -
Ecommerce DirectorTonkin Family Of Dealerships Jul 2010 - Apr 2012Portland, Oregon, UsManaged internet sales processes for 17 store dealer group. Ward's eDealer Top 10 group -
Digital Marketing DirectorLormar Auto Group Apr 2007 - Jul 2010Us• Manage 2 Ford, 1 General Motors franchised and 1 used internet sales departments • Manage internet sales strategy (sales, service and fixed operations)• Coordinate all internet promotions, marketing and communications Accomplishments: • Digital Dealer magazine cover story March 2008 • Speaker at Association of Automotive Internet Sales Professionals (AAISP)'s national conference, April 2008• National Top 60 Ford e-dealer• National Top 100 Ford dealer -
Data Partner ManagerDealer Specialties, Inc. Mar 2005 - Mar 2007Monroe, Ohio, Us• Key contact for company’s 2000+ website partners (i.e.Autotrader.com, Cars.com, Cobalt, Reynolds Web Solutions) • Managed team of developers responsible for internal technical enhancements requested by business partners• Responsible for aligning company's technical roadmap with website partners and OEMs’s product roadmap • Managed compliance standards based upon licensing agreements with website partnersAccomplishments:• Assisted in creation of GetAuto.com Used Vehicle Index measuring trends in national automotive market• Facilitated business development focus groups for sales managers • Led team that decreased export process from 4 hours to 30 minutes -
ContractorProcter & Gamble Feb 2002 - Dec 2004Cincinnati, Ohio, Us -
Business Development AssociateCincinnati Children'S Hospital Medical Center Jun 1998 - Feb 2002Us
Andy Warner Education Details
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Dartmouth CollegeBachelor Of Arts - Ba -
The Summit Country Day School
Frequently Asked Questions about Andy Warner
What company does Andy Warner work for?
Andy Warner works for Cdk Global
What is Andy Warner's role at the current company?
Andy Warner's current role is Strategic SaaS leader with success growing marketing, sales, customer success & operations teams 💻 | Expect content to help you start your day awesomely 😊 & education for SaaS professionals to grow in your career 💡.
What is Andy Warner's email address?
Andy Warner's email address is an****@****cdk.com
What schools did Andy Warner attend?
Andy Warner attended Dartmouth College, The Summit Country Day School.
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