Manager, Customer Success
Current- Lead a team of Customer Success Managers.- Team is responsible for over 1,300 accounts and over $50M TCV
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@cdk.com
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Andy Warner is listed as Strategic SaaS leader with success growing marketing, sales, customer success & operations teams 💻 | Expect content to help you start your day awesomely 😊 & education for SaaS professionals to grow in your career 💡 at CDK Global, based in Cincinnati Metropolitan Area, United States, United States. AeroLeads shows a work email signal at cdk.com and a matched LinkedIn profile for Andy Warner.
Andy Warner previously worked as Manager, Customer Success at Cdk Global and Partnership Development Executive, Minority Dealers at Cdk Global. Andy Warner holds Bachelor Of Arts - Ba from Dartmouth College.
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I am an experienced strategic SaaS leader with success growing customer success, operations and sales teams. The majority of my career has been in the automotive software and digital marketing verticals. Currently, I have national responsibility driving the sales and marketing for ethnic minority-owned automotive dealerships at CDK Global. This represents over 1,500 customers across the United States. In addition, I drive advocacy, education, support and training for our ethnic minority dealer associations. Previously, I have:- led national consulting teams advising automotive dealerships on sales best practices;- advised automotive manufacturers on Tier II and Tier III digital marketing strategies to increase lead generation;- led national top 20 automotive dealer group's digital marketing and digital sales operations; - led development teams that managed B2B data transfer feeds;- published in automotive digital properties and journals regarding automotive retail best practices;- featured speaker at several national and regional automotive industry events. I am highly skilled in relationship building among business partners, customers, and all levels within an organization. Also, I have a passion for delivering diversity and inclusion results that drive key business performance metrics. Specialties: Automotive retail, CRM management, Customer Success, Internet marketing, lead generation, mobile marketing, sales management, sales operations, SEM, SEO, social media marketing and website development and management
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Austin, Texas, US
- Lead a team of Customer Success Managers.- Team is responsible for over 1,300 accounts and over $50M TCV
Austin, Texas, US
- Responsible for leading the strategy to grow the company’s impact as a strategic partner to over 1,500 minority automobile dealer accounts. - Responsible for engaging and growing market share with OEMs, minority dealer associations and other industry partners. These groups include: National Association of Automobile Dealers (NAMAD); General Motors.
Austin, Texas, US
- Supervised a team of Customer Success Advocates aligned to the east, midwest and southern regions of the United States. - Trained and developed Customer Success Advocates to promote retention and loyalty.- Worked closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction with the goal.
Austin, Texas, US
- Advised Nissan Motor Company on their lead management strategy and digital sales operations at Tier I.- Consulted with Nissan dealerships on developing digital training objectives for Market Areas and Regions at Tier III.- Responsible for increasing internet sales for assigned areas in Nissan’s dealership network.- Advised CDK Global’s SEO team on.
Austin, Texas, US
- Led a national team of 30 automobile dealership consultants. The team drove the utilization of internet leads, lead response time, sales close rate, and digital marketing/advertising training for Ford and Lincoln Dealers for the United States.- Advised key business partners at Ford Motor Company and Ford Direct on digital marketing KPIs.- Worked with.
Chapel Hill, North Carolina, US
Helping the automotive industry improve their email, social, search and other digital marketing strategies.
Portland, Oregon, US
Managed internet sales processes for 17 store dealer group. Ward's eDealer Top 10 group
US
Monroe, Ohio, US
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Andy Warner works for CDK Global.
Andy Warner is listed as Strategic SaaS leader with success growing marketing, sales, customer success & operations teams 💻 | Expect content to help you start your day awesomely 😊 & education for SaaS professionals to grow in your career 💡 at CDK Global.
AeroLeads has found 1 work email signal at @cdk.com for Andy Warner at CDK Global.
Andy Warner is based in Cincinnati Metropolitan Area, United States, United States while working with CDK Global.
Andy Warner has worked for Cdk Global, 3 Birds Marketing Llc, Tonkin Family Of Dealerships, Lormar Auto Group, and Dealer Specialties, Inc..
You can use AeroLeads to view verified contact signals for Andy Warner at CDK Global, including work email, phone, and LinkedIn data when available.
Andy Warner holds Bachelor Of Arts - Ba from Dartmouth College.
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