Chris Lam Email & Phone Number

California, United States

Honolulu, Hi, Us

Kona, Us

Helping out with product + design!

PlaySesh is bridging the gap between casual gaming and genuine connections, helping gamers make friends and plan their next adventure.- Conducted 50+ user/customer interviews to inform the design and product- Built an early alpha in Vanilla JavaScript, Postgres (Supabase), Express to test and validate PMFhttps://alpha.playsesh.app/

Joined as part of cohort 2.

Honolulu, Hawaii, Us

Contributing to civic open source projects for improving the community in Hawai'i.- Frontend development (React / NextJS / TypeScript) for the HIERR project (Hawaiʻi Economic Recovery & Resilience)- UI Design & Engineering (Unity / C# / Xcode) on the Aloha Birds Game for the Hawai'i Annual Code Competition (Won first place in the professional category)

Honolulu, Hawaii, Us

Helping out with cohort 16 while exploring various startup ideas.- Conducted design audits for each company to assess design needs for engineering, product, and design- Advised 10 startups within the Blue startups 16th cohort on product strategy

Reston, Virginia, Us

I switched from being a product designer to becoming a software engineer.• Performed design and engineering tasks by writing code for apps on Atlassian JIRA Cloud and Confluence Cloud, leading to user experience improvements• Deployed dark mode on the JIRA and Confluence Cloud apps• Wrote and published documentation for dev environment setup and configuration for each GitHub repo• Contributed and assisted the team's CI/CD pipeline with Docker compose• Collaborated and participated in code reviews and submitting PR's

San Francisco, Us

As the first designer, I worked to improve the overall UX. • Conceptualized new features for players and game masters by interviewing users and writing product requirement documents to improve the overall user experience and opportunities for more revenue• Improved the payment experience using Stripe integrations to guarantee 100% on-time payouts for earnings for game masters and the company• Drafted a new feature set for onboarding game masters by Figma prototyping to streamline the user experience

Atlanta, Ga, Us

I was hired to help rescue a failing product as doc.ai was in process of getting acquired by Sharecare. Eventually Sharecare went public• Redesigned a clinical studies SaaS product by user testing legacy designs and researching industry trends, which achieved getting the product back on track

San Francisco, California, Us

As the first design hire at Pathstream, I was responsible for helping build out the product development process and improve the user experience of all of Pathstream's products.• Enhanced the entire student user experience by designing features within the proprietary Learning Management System to improve accessibility and engagement• Created essential features for college instructors by utilizing feedback to implement solutions to facilitate better communication, organization, and support for courses and students

Santa Monica, Us

I worked on projects for both GoodRx and Iodine (acquisition). Collaborated with other designers and product managers.• Illustrated GoodRx Research data visualizations by designing in Adobe Illustrator, which led to being featured in Good Morning America, ABC News, and The Motley Fool, which increased brand visibility and user engagement• Published 50 health fact sheets for each US state using Adobe InDesign and Illustrator to advocate for policy change involving the transparency of prescription drug prices (S.2554 - Patient Right to Know Drug Prices Act & S.2553 - Know the Lowest Price Act of 2018)• Designed a new user flow for finding and redeeming prescription drug discount coupons by examining Google Analytics and A/B Testing ideas, which improved conversion rates from 2% to 5%

Nashville, Tennessee, Us

Hired as the 2nd product designer. Collaborated and helped across the entire company to create and improve internal processes for product development. It was a fun opportunity to learn how to build a startup + team from the ground up!• Reimagined the experience for home visits with Nurse Practitioners by shadowing visits and applying feedback to an iPad web app design, which saved on average two daily hours for Nurses and increased ~7-8x in revenue impacted by visits• Collaborated with an agency and internal teams by delivering design assets and specifications to deploy the first branded version of the Clover Health website, which led to increased brand visibility• Contributed to the product development process by leading and initiating conversations across design, engineering, product management, data science, and medical, leading to better collaboration, communication, and transparency across departments

San Francisco, Ca, Us

I was hired on to help with the TaskRabbit rebrand in 2014. I started off as a contractor and eventually got converted into full time.• Assisted in the TaskRabbit company product rebrand and reboot (July 2014) by polishing various new and existing features, leading to improving the brand and increased bookings• Designed and prototyped many new Tasker web and mobile features using Sketch and Framer, which grew bookings and revenue

Seattle, Wa, Us

I worked on multiple teams at Amazon as an intern, contractor, and full time.• Teamed up with Samsung to implement the Amazon Prime Music app on the Samsung Shape Wireless Audio-Multiroom speaker by participating in design and product consultation meetings leading to brand visibility• Refined Amazon Game Connect workflows for 3rd party game companies by using Adobe Illustrator and Axure, which grew sales for game subscriptions and virtual goods• Prototyped a new strategic feature to allow customers to purchase and gift Amazon Prime using Axure, which helped increase the product subscription base by over 1,000,000 new customers

Ms, Human Centered Design & Engineering

Bs, Informatics, Human Computer Interaction