Solutions Specialist
Summerville, South Carolina, United States
Performed all sales requirements; bringing in new lines of service, facilitating upgrades, and processing referrals for various converged service solutions. Approached customer escalations in a focused and empathetic manner while using any and all possible means to resolve customer issues. Had great success with implementing monthly sales promotions, while maintaining monthly $95 accessory revenue stream.Strove to implement team-selling into the store culture with concentration on overall growth and accessory revenue. Led bi-weekly Revenue Workshops for Solutions Specialists with Revenue Opportunities.