Certified Consultant in Privileged Access Management solutions. Working with strategic roadmaps for companies needing IAM solutions. Working through SOX compliance and best practices for security baselines in Identity Management. Engineering and implementation in CyberArk, Support Analysis

IAM Security Tools, Support and creation of accounts, connectors, and maintenance of CyberArk PAS 11.x

Technical analysis, implementation, and support of hospital's security programImplementation of security solutions, standards, procedures, and incident response & remediationIT Security AuditsWorking in intrusion detection systems, anti-virus software, authentication systems, log management, content filteringOverseeing and performing CyberArk Installation and Implementation with PAS components, connectors, scripting and more.

● Management of the Infrastructure operational support (L2/L3) Security Controls team managing CyberArk and SailPoint escalations.● Troubleshooting deep level issues with CyberArk accounts, safes, platforms and PSM connectivity. Implementation of patches, upgrades, and new components. ● Served as IT / Business liaison to discuss application onboarding and expectations ● Meeting with Client Management to discuss operational issues and efficiency.● Co-ordination with offshore/onshore counterpart to resolve issues.● Development and maintenance of installation and configuration procedures.● Domain and Process Administration, Contribution and Reviewing processes and SOX Compliance for Quarterly Reviews.

Perform analysis of user identity and access data to identify inconsistencies and inaccuraciesUnderstand the processes of provisioning and de-provisioning and have experience in that environment,Evaluate collected data for unmapped identities, report that information and assist in reconciliation of inconsistencies

Senior Security Privileged Access Management Analyst-Hands on experience configuring and administering CA Technologies Privileged Access Management Suite for Unix/Linux and Windows servers. -Gather requirements for the migration of CyberArk Privileged accounts into CA Technologies IAM/PAM Suite. - Implement, document, and analyzing systems access requirements by assignedrole to enable and facilitate IAM/PAM business processes.-Provisioning role-based accounts and granular access accounts- Create presentations and conduct interviews with application owners/stakeholders to assess their priorities and needs as to ensure a smooth transition from CyberArk to CA Technologies PAM solution.- Define severity of issues and demonstrate appropriate escalation for resolution and root cause.- Create solutions that satisfy audit, security and compliance concerns without disrupting operational efficiency.

IDM administration for Chick-Fil-A corporate* Serve as an escalation point between the Identity and Access Management agent on the client’s support team and the Identity and Access Management system owners* Provisioning new contractor, staff, and team member accounts through Oracle 11i, Oracle Identity Gateway, Oracle Fusion, Identity federation (SMAL, OpenID), and Oracle Identity Manager * Modifying rights, permissions of owners, groups, directories in Active Directory and AD/Lightweight Directory Services* Develop requirements documents, use cases, testing scripts, design documentation and system administration guides* Termination of rights and expiration of accounts in Production, Development, and Test environments* Understanding the data flow of the interoperability of the Identity account systems in the Chick-Fil-A environment.* Demonstration of Understanding of security groups, network groups, nested groups, hierarchical access policies* Identification of System problems versus Data Problems* Microsoft Exchange account administration

IT Analyst at HD Supply serving as consultant for technology trends, reporting and analysis of changes, and implementing readiness and preparation for 20/20 Oracle projectSenior Oracle Business Analyst * Oracle E-Business Suite Analysis and Support for Warehouse / Construction Supply Training and troubleshooting issues in Warehouse Management/Inventory System, Procurement, Financial, CRM, and Supply Chain modules. Assigning roles/access and abiding in according to SOX compliance. * Technical Analysis / Consulting for Project and Warehouse Technology Readiness for ERP implementation and national rollout* Served as single point of contact for escalated requirements from Whitecap Branch managers. Sent questions to business and documented responses.* Management and support of VPSX, Enterprise Output Management Solution for ERP printing.* Prepare and deliver solutions, recommendations, or alternatives that address existing and potential trouble areas in technology across the organization. * Manage project activities, ensuring that timelines and budgets are achieved.* Advanced Level 2/3 IT Support for multiple PC issues Senior Level 2 Global Support * Support for Global Support Center which provides remote and on-site support for 11 Lines of Business under the HD Supply branch of companies* Second level support for remote issues involving remote access, VPN, Page 3 of 4 outlook and Exchange issues, Blackberry issues, terminal emulation issues, printer issues, operating system problems and more* Advanced account administration on Exchange 2003 Server, Active Directory, Citrix Enterprise Management Server, Blackberry Enterprise and Administrative Servers* Creation and Deletion of Windows accounts, access modification to AD Groups and File Shares* Executive desktop support for Directors, VP, Senior VPs, and CEO. * Remote Support using LanDesk Management tools* Hardware repair on Dell and HP Laptops and imaging via PXE Server, Disc or VBoot process.

Support for multi-regional clinics for Kaiser Hospital systemsSupport for Attachmate/Reflections terminal emulator Systems by password reset, re-queuing print jobs, administrative rights modifications and additional requirements, using Attachmate Extra, Putty, Sharepoint, Active Directory, Crystal Enterprises, and Tivoli.Second level support for Lotus Notes application and modification, which includes troubleshooting advanced error message, id drops, new user configuration, how to issues, and DB configuration and troubleshooting.Remote Client configuration and support for home users who access the Kaiser network via Cisco’s VPN product and secure SSL RAS connections. Extensive troubleshooting with end users with critical mission objectives using the Tivoli, Dameware, and PC Anywhere remote utilities. Management of team escalations, reviewing proper routing of tickets, checking status of outages, communications with other team members utilizing Remedy Call Tracking System.Developed training material and processes to streamline and increase efficiency on Lotus Notes and RAS call resolutions percentages.Trained coworkers and staff on Regional processes and Lotus NotesTroubleshooting and working with business partners on the EPIC Health Connect System, ambulatory module and its interactivity with other business systems. Blackberry support and configuration with Lotus Notes on Domino Server

Support for the Pre-merger HP legacy (Exchange 5.5) environment migration to the Pre-merger Compaq / Active Directory (Exchange 2000/2003) environment.Troubleshooting deep level MS Outlook client issues. Remote troubleshooting with heavy utilization of Remote tools. Also utilization of web based Microsoft tools. Support of synchronization issues, SPAM filters, mailbox restorations, Blackberry Support and ConfigurationDuty Management role to resolve escalations, proper routing of tickets, checking status of outages, communications with other team members. Status line and voice mail monitoring