-Contract Management: Oversaw the TFM contract, ensuring strict compliance with KPIs, SLAs for MEP, civil, high-level cleaning, Soft FM, Grease traps, BMS, CMS, UPS, ELV, Generators, Swimming pools, Fire alarm systems, Firefighting, Landscaping, Water tank cleaning, water quality analysis, statutory compliance contracts, Lifts, Emergency Lighting, etc.-Vendor and Contractor Management: Successfully negotiated and managed SLAs, Procurement, Contract Negotiation, and Performance Evaluation.-Procurement and Inventory Management: Raising RFQ, maintaining meticulous inventory records, optimizing stock levels for cost-effective procurement, vendor selection, and contract negotiation with suppliers to secure favorable agreements.-Auditing and Quality Assurance: Conducted regular audits (covering Hard FM, Soft FM, and Landscaping) and ensured completion within SLAs to maintain high-quality standards.-Budget Management: Directly managed the full site budget, monitoring P&L and SOAs to ensure alignment with objectives.-Team Leadership: Led and coached a team of professionals, overseeing all aspects of HR, including recruitment, integration, motivation, evaluations, coaching, development, and training.-Reporting: Prepared various reports: technical, incident, audit, condition, inventory, energy management, space utilization, maintenance, compliance, safety, vendor performance, and monthly reports.-Performance Monitoring: Monitored KPIs related to improvement and vendor performance, ensuring adherence to SLAs and continuous improvement. Conducted regular audits of service providers for compliance and quality.-Facility Operations Management: Oversaw maintenance and operation of MEP systems. Implemented and managed preventive maintenance programs to reduce breakdowns and extend equipment lifespan. Provided technical expertise to resolve engineering issues.-Compliance and Safety: Ensured compliance with all relevant health and safety regulations and building codes.