- Design and install well-functioning computer networks, connections and cabling- Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network- Inspect LAN infrastructure and fix minor or major problems/bugs- Test and configure software and maintain and repair hardware and peripheral devices- Evaluate network performance and find ways of improvement- Organize and schedule upgrades and maintenance without deterring others from completing their own work- Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions- Creating firewalls and updating virus protection software and data security systems to keep data and communications protected- Troubleshooting, resolving, and communicating networking issues to other employees and management- Configure New Hardware, PC, Laptop with OS and other software , ready to use for Users of the company

Core Functions:• Maintain IT operation & network connectivity • Maintain overall system & software• Configure networking devices• Troubleshoot LAN & Wi-Fi network • Manage IT store and keep inventory • Repair or replace damaged hardware• Plan & design networking solutions • Up-gradation of Hardware, Software & Networking• Provide orientation and support to the new joiners• Provide uninterrupted network to office & workstation • Coordinate with several teams regarding troubleshooting • Maintain servers along with taking & restoring backups• Design and implement of security surveillance system• Manage and maintain overall IT equipment & support • Perform tests and evaluations on new software and hardware Achievements: • Earned a good reputation in the organization • Provided 100% safe and secured network system• Successfully ensured zero interruption in networking facilities

Achievements: • Got ‘Best IT Support Award’ verbally • Upgraded the entire system to enable compatible software • Maintained 100% accuracy while performing tests on new software & hardware • Installed and upgraded anti-virus software to ensure security at the user level