Whit Wilson Email & Phone Number

United States

Investigates and determines liability on automobile claims of moderate complexity.

United States

United States

Erie, Pennsylvania Area

Erie, Pennsylvania

Helped store management meet standards of service and quality in daily operations.Completed store opening and closing procedures, including setting up registers and checking products.Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.Responded to and resolved customer questions and concerns.Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.Oversaw, coached and evaluated 20 employees.Created and implemented strategies for improving operational efficiency and accuracy.

Washington, Pa

Accepted and processed customer returns.Improved customer service by projecting friendly and knowledgeable attitude.Opened inventory boxes and restocked shelves.Processed cash, credit, debit and check payments.Completed store opening and closing procedures.Counted out cash drawers and balanced totals.

Washington, Pa

Maintained organized, safe and clean facility to keep productivity high and maximize customer satisfaction.Supported regulatory compliance by overseeing all audits to ensure adherence to protocol.Discovered areas of improvement by generating weekly operational and sales reports. Enhanced operational success through effective staffing, strong training, adherence to food safety and sanitation regulations and well-timed customer service.

Washington, Pa

Ensured efficient and timely replenishment of sales floor merchandise.Organized store merchandise racks and displays to promote and maintain visually appealing environments.Processed information and merchandise through the POS register system.Applied interpersonal and communication skills to establish selling relationship with customers.Answered product questions with up-to-date knowledge of sales and store promotions.Answered customer telephone calls promptly and in an appropriate manner.